Volunteer Program Coordinator

Position Summary

The Universal Church, Inc. is seeking a dedicated, detail-oriented, and mission-driven professional to support and coordinate the activities of the Outreach Department. This role is essential to ensuring the effective administration of church weddings, congregant correspondence, and the volunteer program. The Outreach Department Coordinator will oversee pre-onboarding and onboarding processes, maintain strict confidentiality of sensitive data, support state coordinators, and ensure compliance with church policies, procedures, and volunteer manuals. This position requires strong organizational skills, discretion, and a commitment to serving the church community with excellence and compassion.

Outreach & Administrative Coordination

• Oversee and manage daily administrative operations within the Outreach Department.
• Ensure confidentiality, accuracy, and secure handling of all congregant, volunteer, and wedding-related records.
• Maintain organized electronic filing systems in accordance with church policies.

Church Weddings Administration

• Prepare, process, and issue wedding certificates accurately and in a timely manner.
• Maintain and update wedding logs, certificates, and related documentation.
• Ensure wedding records are properly organized, filed, and readily accessible for audits or official requests.

Congregant Correspondence

• Review, process, and file congregant letters with professionalism and discretion.
• Maintain Congregant letters Logs and related documentation properly organized and filed.

Volunteer Program Support

• Oversee pre-onboarding and onboarding tasks for volunteers, ensuring all required documentation is completed.
• Order background checks and keep reports securely filed in our server
• Support state coordinators in volunteer management activities.
• Assist in maintaining accurate volunteer records and tracking compliance.

Policy Compliance & Collaboration

• Ensure church policies, procedures, and volunteer manuals are consistently followed.
• Serve as a liaison between the Outreach Department, state coordinators, and other internal departments as needed.
• Provide administrative support for outreach initiatives and special projects.

Qualifications & Requirements

• High school diploma or equivalent required;
• Proven experience in administrative coordination, nonprofit, church, or outreach-related roles preferred.
• Strong organizational, recordkeeping, and time-management skills.
• Demonstrated ability to handle confidential information with discretion and integrity.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and database management systems.
• Ability to work collaboratively with the state coordinators
• Commitment to the mission, values, and ethical standards of The Universal Church, Inc.
• Bilingual : Portuguese, English is a Plus

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Portuguese (Required)

Work Location: In person

Salary : $21 - $23