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Front Office Agent- Full Time - Royal Palms Resort and Spa

The Unbound Collection by Hyatt
Phoenix, AZ Full Time
POSTED ON 2/23/2026 CLOSED ON 3/20/2026

What are the responsibilities and job description for the Front Office Agent- Full Time - Royal Palms Resort and Spa position at The Unbound Collection by Hyatt?

Organization- Royal Palms Resort and Spa

Summary

Starts at $20/hour

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquires, and assisting with luggage when needed.

Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time.
  • Previous hospitality experience preferred
  • Availability to work weekends and holidays

Benefits & Perks

  • Enjoy free employee meals in our employee dining hall
  • Discounted & Complimentary Hotel Room Nights
  • Medical Dental and Vision Insurance (Full-time colleagues)
  • Retirement savings plan
  • Excellent training and professional development
  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Salary.com Estimation for Front Office Agent- Full Time - Royal Palms Resort and Spa in Phoenix, AZ
$31,365 to $39,007
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