What are the responsibilities and job description for the Executive Admin to GM/Guest Services Supervisor position at The Unbound Collection by Hyatt?
Organization- Carmel Valley Ranch
Summary
Job Overview: The Executive Admin Assistant will provide administrative support to the Managing Director at Carmel Valley Ranch along with supporting the Guest Services Team.
Essential Physical Abilities:
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation
Essential:
Summary
Job Overview: The Executive Admin Assistant will provide administrative support to the Managing Director at Carmel Valley Ranch along with supporting the Guest Services Team.
Essential Physical Abilities:
- Remain in stationary position for a maximum eight hours (excluding meal and rest breaks) throughout work shift.
- Repetitive hand motion (typing) for extended periods of time.
- Assists the Managing Director in the overall administrative duties of the GM’s Office which can include GM Scheduling.
- Assists the Guest Services department in the overall operations
- Assists with Amenity Card procedures
- Assists with the Guest Services shared inbox- responding and coordinating the inbox
- Assists with the overall operations of the Guest Services department- gathering and coordinating 3 rd party amenities, communication with guests and internal departments.
- Manages additional tasks
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation
Essential:
- Ability to multi-task, self-prioritize and work independently.
- Consistency in follow through, accountability and managing workload from a team.
- Professional-level interpersonal skills and confidentiality.
- Work ethically with honesty and personal integrity.
- Strong verbal and written communication skills.
- Skilled with computer software that includes: Microsoft Outlook, Word, Excel, PowerPoint, Teams, SpaSoft, HotSOS, Opera, Tock & Sertifi.
- Email Management Skills- Assisting the Guest Services Team with prioritizing and responding to resort guest emails.
- Strong communication skills with various departments.
- Strong organizational skills- this will include organizing various email inboxes, calendars and bulletin boards.
- Interest in a hospitality work environment.
- Knowledgeable in the operation of various types of office equipment.
- Previous GS experience
- Previous Executive Admin experience