What are the responsibilities and job description for the Operations Supervisor position at The Titan Works?
Overview
We are seeking a dedicated and experienced Shipping and Receiving Supervisor to oversee the receiving operations within our distribution center. The Operations Supervisor is directly responsible for the day to day supervision of the warehouse operation, leading, managing, and assigning the work. Ensures the timely and accuracy of pick pack orders, material putaways, daytime replenishments, and Outbound Shipments.
Work Hours: Monday to Friday from 06:30 AM to 05:00 PM, 2 Saturday(s) a month from 07:00 AM to 12:00 PM
Compensation: This hourly, non-exempt position pays from $26 to $28 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $71,000 and $89,500 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
- Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 15-30 employees in a 700,000 square foot facility.
- Maintain and manage facility quality process and upholding operating standards.
- Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet quality and accuracy standards.
- Supervise realignment activities to ensure maximum optimization of the facilities staffing.
- Manage operational efficiencies to ensure continuous improvement activities support goals.
- Provide direct supervision to the shift Leads and front line associates. Hold them accountable for their performance and the performance of their teams.
- Provide Leadership, training, trouble shooting, mitigation to issues, and guidance to team.
- Continuously work towards increasing the leadership capability of the team and drives professional growth and development.
- Responsible for all facility/equipment up keep, maintenance, and supplies.
- Responsible for maintaining a safe working environment and overseeing safety compliance.
- Provides critical communication to internal and external customers.
- Performs frequent warehouse audits to ensure work procedures and functions meet compliance.
- Other duties and responsibilities as assigned by the organization.
- Additionally the candidate must meet the following Education and/or Experience requirements:
- High school diploma or equivalent required.
- College degree is a plus.
- Three (3) to five (5) years of supervisory experience.
- Sit-down and stand-up forklift experience is a plus.
- Able to use tablets (iPad), WMS, and navigate internal portal.
- Intermediate level of Microsoft Excel knowledge.
- Strong leadership skills with the ability to coach, mentor, analyze data, and develop effective solutions.
- Excellent oral and written communication skills in English with all levels of the organization.
- Provide high levels of customer service to both internal and external customers.
- Good organizational skills across all aspects of operations.
Benefits: Offers a comprehensive benefits package that includes:
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company-paid Short Term and Long Term disability;
- Company-paid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Charitable donation matching programs
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Expected hours: 50 – 60 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $71,000 - $89,500