Operations Supervisor

Plan, organize, and monitor resources (people/equipment/time) to ensure a smooth and consistent department operation that satisfies internal and external customers. Ensure that department resources are optimized by monitoring performance indicators, such as employee time and department production data, identifying problems, and taking appropriate corrective action. Maintain personnel structure and staffing level to accomplish department goals. Evaluate and recommend internal and external applicants for hire as Regular Associates. Plan and coordinate work, train and motivate Associates, monitor Associate job performance, and conduct and record formal evaluations and corrective actions. Ensure Associate ability to perform their jobs in a safe, efficient and effective manner.

The Operations Supervisor - Shipping/Receiving is responsible for:

• Managing and overseeing daily operations within the department
• Meeting customer and company KPI's and SLA's on a weekly, monthly and yearly basis
• Facilitating effective Problem Solving & Root Cause Analysis as needed
• Training, monitoring, evaluating, supervising and disciplining employees based on goals and duties
• Verifying employee time/payroll information and authorize overtime
• Assisting in managing department workforce, reinforcing company policy and procedure and establishing and maintaining healthy working relationship across the organization
• Showing initiative and making suggestions for improving processes
• Assisting manager with planning and budget process
• Working in a fast paced environment handling multiple tasks with complex deadlines
• Communicating with customers, vendors and employees
• Coordinating with other departments within the company
• Overseeing all Shipping/Receiving operations
• Ensuring that all customer IRG requirements are met

• 3 years Supervision of associates
• Previous logistics, supply chain, or warehouse experience
• 2 years fulfillment/pick/pack/ship environment
• Hourly/Daily reporting experience
• Excellent verbal/written communication skills
• Intermediate level Excel and Word
• Ability to work in a fast paced environment
• Ability to problem solve
• Proven strong organizational and time management skills
• Strong verbal and written communication skills

Skills / Qualifications:

• Fluent in Spanish & English preferred
• WMS exp
• Strong analytical and problem-solving skills.
• Strong initiative and making suggestions for improving processes.

Job Competency / Qualifications

Education/ Training:

• High school diploma, GED, or suitable equivalent.
• Bachelor's degree preferred.

Technical Requirements:

• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Excellent interpersonal, oral, and written communication skills

Experience:

• A minimum of Five (5) years of professional experience working in logistics, warehouse, or transportation operations.

BENEFITS

• Medical insurance
• Dental insurance
• Vision insurance
• Paid Time Off

DISCLAIMER: EQUAL EMPLOYMENT OPPORTUNITY POLICY

Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands.

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