Quality Assurance (ID# 4719)

Our client is seeking a Quality Assurance Specialist for a non-profit organization to manage compliance, and quality improvement across our programs serving individuals with intellectual and developmental disabilities.

Key Responsibilities:

• Ensure compliance with all OPWDD, city, state, and federal regulations.
• Conduct unannounced site visits, audits, and investigations.
• Analyze data to identify trends and recommend corrective actions.
• Maintain and update OPWDD’s IRMA system and internal tracking databases.
• Support quality improvement projects, staff training, and satisfaction surveys.
• Uphold HIPAA and confidentiality standards.

Qualifications:

• Bachelor’s degree in a related human services field.
• 4 years of experience working with individuals with IDD.
• Strong knowledge of OPWDD regulations and audit processes.
• Experience conducting investigations and program reviews (IRA/ICF/Day Hab).
• Valid NYS Driver’s License required; SCIP-R, CPR, and First Aid Trainer certifications preferred.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.