BOM Admin/Receptionist

Taylor Machine Works, Inc. is a relationship focused, family owned company which designs and manufactures heavy offroad equipment including forklifts and cargo handling equipment. Located in Louisville, Mississippi for nearly 100 years, Taylor provides challenging and rewarding technical career opportunities. Taylor Machine Works has become a worldwide operation with sales driven by the professional and aggressive activities of a vast domestic dealer sales, direct sales, and international sales organization. TMW designs, engineers, and manufactures more than 100 models of industrial lift equipment with lift capacities from 4,000 lbs. to 125,000 lbs. At the very center of this success has been an unwavering commitment to the key concepts of Faith Vision Work by the members of the Taylor family and employees who collectively form The Big Red Team!

Job Responsibilities for Receptionist/Secretary Position

·         Manage front desk operations, greet visitors, and provide general office support in a professional manner.

·         Answer and direct calls through the switchboard or multi-line phone system.

·         Prepare, track, and maintain records, files, and documentation accurately.

·         Scan, file, and organize machine records and other office documents.

·         Order, organize, and maintain office supplies to support daily operations.

·         Process orders, transfers, and related administrative workflows according to standard procedures.

·         Prepare and organize order packets and related materials for internal use.

·         Assist with bills of materials, print documentation, and related updates.

·         Process quality-related paperwork, including reject, scrap, and rework orders.

·         Track orders, monitor status updates, and communicate information to appropriate personnel.

·         Assist with negative on hand reports, discrepancy research, and inventory-related documentation.

·         Work independently while maintaining organization, accuracy, and confidence in daily administrative tasks.

·         Use basic computer skills to support office systems, records, and company processes.

·         Previous experience in a receptionist or front desk role preferred

·         Strong verbal and written communication skills

·         Proficiency with Microsoft Office programs, including Outlook, Word, and Excel

·         Excellent customer service and interpersonal skills

·         Ability to answer multi-line phone systems and direct calls appropriately

·         Strong organizational skills and attention to detail

·         Ability to multitask and manage time effectively

·         Professional appearance and positive attitude

·         Basic clerical skills such as filing, data entry, and handling office correspondence

·         High school diploma or equivalent required