Administrative Assistant/HR Assistant

Overview:

The Swiftwater, The Poconos newest luxury hotel, is hiring! The Administrative and HR Assistant plays a key role in supporting the daily operations by providing high-level administrative, organizational, and communication support. This position requires exceptional professionalism, discretion, and attention to detail, ensuring that internal operations reflect the hotel’s brand standards of excellence, elegance, and guest-centric service

Responsibilities:

Administrative Support

• Provide administrative support to hotel leadership, including scheduling, correspondence, and document preparation
• Prepare reports, presentations, and meeting agendas
• Maintain organized digital and physical filing systems

Communication & Coordination

• Serve as a professional point of contact for internal departments, vendors, and external partners
• Draft, proofread, and format emails, memos, and official correspondence
• Coordinate interdepartmental communication to ensure smooth operations

Operational Assistance

• Assist with purchasing, invoice processing, and expense tracking
• Support onboarding and administrative aspects of HR as needed
• Help coordinate special projects, events, and VIP arrangements
• Ensure compliance with hotel policies and confidentiality standards

Luxury Service Standards

• Uphold brand standards in all communications and interactions
• Demonstrate poise, discretion, and professionalism at all times
• Anticipate leadership needs and proactively offer solutions

Qualifications:

Required

• 2 years of administrative or executive assistant experience, preferably in hospitality or luxury environments
• Exceptional written and verbal communication skills
• Strong organizational and time-management abilities
• Proficiency in Microsoft Office Suite and/or Google Workspace
• High level of discretion and confidentiality

Preferred

• Experience in a luxury hotel, resort, or high-end service environment
• Familiarity with hotel management systems (PMS, procurement, or scheduling tools)
• Associate’s or Bachelor’s degree in Business, Hospitality, or related field

Skills & Competencies

• Attention to detail
• Professional presentation and demeanor
• Ability to multitask in a fast-paced environment
• Problem-solving and initiative
• Collaborative and service-oriented mindset

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Ability to Commute:

• Swiftwater, PA 18370 (Required)

Work Location: In person

Salary : $18 - $20