Vice President Information Technology

The Summit Federal Credit Union in Rochester, NY is a member-owned financial institution established in 1941. With close to $1.5 billion in assets and over 90,000 members across 15 branches in Western, Central, and Finger Lakes regions, The Summit offers accounts, loans, mortgages, investment products, and digital banking. Its mission focuses on accessible, personalized financial support, community involvement, and inclusivity.

The Summit Federal Credit Union is seeking a tech-oriented executive for Vice President of Information Technology. Reporting to the SVP of IT & Project Management, this hands-on role manages IT infrastructure, core systems, network administration, Symitar programming, enterprise apps, cloud environments, electronic communications, document and identity management. Duties include leading technical teams, ensuring secure/scalable operations, handling vendors, implementing security measures, and developing IT strategies and disaster recovery protocols.

The VP will architect solutions, tackle technical issues, and act as a senior resource during major incidents. Responsibilities also cover Microsoft 365 admin, managing integrations, change management, automation, service improvement, and regulatory compliance.

Information Security Responsibilities

• Collaborate with Information Security Governance on audits, risk mitigation, and incident response.
• Oversee and maintain security technologies (firewalls, IDS/IPS, endpoint protection, SIEM, MFA, vulnerability scans).
• Manage patching, system hardening, access controls, and vendor coordination.
• Supervise third-party providers for security monitoring and lead incident response when necessary.

Other Responsibilities

• Keep abreast of tech trends and regulations.
• Serve on committees and special projects.
• Represent IT in meetings and build industry relationships.
• Support AI and machine learning initiatives in line with strategic goals.
• Attend board meetings and credit union events as needed.

Qualifications and Skills

Education & Experience

• Bachelor’s degree in IT or related field required.
• 7–10 years in IT, including 5 years in leadership roles.
• Strong expertise in network, server, application architecture, and troubleshooting.
• Experience in enterprise infrastructure, integration, security controls, vendor management, and contract negotiation.
• Financial services experience is preferred.

Knowledge/Skills/Abilities

• Exceptional leadership, mentoring, and team-building abilities.
• Excellent communication and collaboration skills.
• Advanced knowledge of enterprise IT, Symitar/core banking systems, and integrations.
• Analytical, problem-solving, and decision-making proficiency.
• Skilled in Microsoft Office Suite and collaboration tools.
• Understanding of IT compliance and information security standards.