What are the responsibilities and job description for the IT Support Specialist position at The Structures Company?
JOB TITLE: IT Support Specialist LOCATION: Bridgeport, WVPAY RATE: $35-39/hour We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.Job Details: Job Type: Contract (7-8 months with potential for extension)Industry: Aerospace / Defense / AviationBenefits: Medical, dental, and vision (Cigna)Perks: Bonus potential Priority access via Tier 1 supplierOpenings Nationwide: Thousands of opportunities across the U.S.Qualifying Questions:Are you a U.S. person as defined under ITAR regulations?Do you meet the educational and experience requirements for this role?Can you commute to the job location or relocate if necessary?Summary: Demonstrate initiative and strong time management skills while managing ticket queues and supporting onsite staffAdminister and maintain Windows Server 2016 environmentsProvide end-user support for desktop operating systems and applicationsManage email administration tasks, including user accounts, permissions, password resets, and troubleshooting login/profile issuesTroubleshoot and triage alerts from system and network monitoring toolsPerform basic virtualization administration, including VM reboots, resource allocation, and architectural supportSupport and maintain Active Directory, Group Policy, DNS, and DHCPTroubleshoot Windows and mobile OS hardware and software issuesSupport Remote Desktop Services and VPNs (SSL/IPSec)Troubleshoot Microsoft 365 products (Exchange, SharePoint, OneDrive, Teams) using GUI and PowerShellAssist with patching and vulnerability managementSupport Microsoft Autopilot deploymentsProvide intermediate support for backup and recovery solutionsTroubleshoot common remote access tools (e.g., RDP)Maintain a basic understanding of core networking componentsCreate and maintain IT documentation and standards as technologies evolveSupport and troubleshoot audio/visual (A/V) systems and equipmentRequirements:Bachelor’s degree or equivalent combination of education and experience (e.g., 4 years of relevant experience)Minimum 1 year of IT experience (Helpdesk, Service Desk, or MSP environment)Ability to lift up to 35 poundsAbility to sit or stand for extended periods while working in an office environmentU.S. Person (export compliance requirement)Preferred Qualifications:CompTIA Security certificationMS-900 and/or AZ-900 certificationsExperience in a fast-paced environment, such as an MSPStrong hands-on experience with Active Directory, Group Policy, DNS, and DHCPProficiency supporting Windows, mobile OS platforms, RDS, VPNs, and Microsoft 365Familiarity with patching, vulnerability management, and backup solutionsExperience with Microsoft AutopilotStrong A/V troubleshooting and support skillsAbout Us:The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.Eligibility Requirements:Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations.Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defenseTake your career to new heights—apply today!
Salary : $35 - $39