Coffee Shop Team Member

At The Station, we exist to create an environment where every guest feels welcomed, valued, and cared for. A General Team Member is responsible for delivering exceptional hospitality while preparing quality food and beverages, maintaining a clean and organized café, and supporting the team however needed.

This role is ideal for someone who enjoys serving others, thrives in a fast-paced environment, and takes pride in doing the little things well.

Core ResponsibilitiesGuest Experience

• Welcome every guest with a genuine smile and positive attitude.
• Learn regular customers' names and preferences whenever possible.
• Take orders accurately and efficiently.
• Resolve guest concerns professionally and involve a manager when necessary.
• Ensure every guest leaves having had an outstanding experience.

Food & Beverage Preparation

• Prepare coffee, espresso beverages, teas, smoothies, and specialty drinks according to Station recipes and standards.
• Prepare sandwiches, breakfast items, bakery products, and other menu offerings.
• Maintain consistency in quality and presentation.
• Monitor product freshness and rotate inventory using FIFO (First In, First Out).

Cash Handling & POS

• Accurately operate the Point of Sale system.
• Process cash, credit cards, gift cards, and mobile payments.
• Balance drawer and report discrepancies.
• Promote loyalty programs, merchandise, and featured items.

Cleaning & Organization

• Keep dining room, patio, restrooms, and kitchen clean throughout each shift.
• Wash dishes and maintain clean workstations.
• Restock supplies throughout the day.
• Complete opening, shift, and closing cleaning checklists.
• Follow all health department and food safety standards.

Teamwork

• Support teammates during busy periods.
• Communicate clearly and respectfully.
• Be willing to jump into any task that helps the team succeed.
• Maintain a positive attitude, even during stressful situations.

Operational Excellence

• Follow all recipes and procedures.
• Minimize waste and care for company property.
• Report maintenance or equipment issues promptly.
• Follow safety guidelines at all times.

Daily Expectations

Every team member is expected to:

• Arrive on time and ready to work.
• Wear a clean uniform and maintain a professional appearance.
• Stay productive throughout the shift.
• Keep work areas stocked and organized.
• Treat guests and coworkers with kindness and respect.
• Be coachable and open to feedback.
• Represent The Station with integrity.

Qualifications

Preferred (not required):

• Customer service experience
• Coffee shop or restaurant experience
• Cash handling experience
• Food handler certification (or willingness to obtain)

Physical Requirements

• Stand and walk for extended periods.
• Lift up to 40 pounds.
• Bend, squat, and reach frequently.
• Work in a fast-paced environment.
• Safely operate kitchen and beverage equipment.

Success Looks Like

A successful Station Team Member:

• Makes every guest feel genuinely welcome.
• Takes ownership of their responsibilities.
• Maintains a clean and organized workspace.
• Works well with teammates.
• Learns quickly and adapts to change.
• Brings positive energy to every shift.
• Lives out our culture through humility, kindness, and a servant's heart.

Our Core Values

At The Station, we believe in:

• Hospitality First – Every interaction matters.
• Serve with Excellence – Small details create memorable experiences.
• Own It – Take responsibility and follow through.
• Better Together – Support your teammates and celebrate success together.
• Keep Growing – Stay teachable and strive to improve every day.

Pay: From $14.00 per hour

Work Location: In person

Salary : $14