ADULT PROTECTIVE SERVICE WORKERS I-III

The State of New Hampshire, Department of Health and Human Services, Bureau of Adult & Aging Services has a full-time vacancy for Adult Protective Service Worker I-III.

Summary:

Adult Protective Service Worker I – Field

Under supervisory oversight, performs complex Adult Protective service investigations, social work assessments and case management and/or receives and investigates reports of suspected abuse, neglect, self-neglect, exploitation of a vulnerable adult, or perpetrator based abuse under the NH Protective Services to Adult Law, RSA 161-F:42. Develops, recommends, and implements a case plan designed to protect vulnerable adults and prevent future abuse, self-neglect, and/or perpetrator-based abuse, neglect, or exploitation.

Adult Protective Service Worker II– Field

Performs complex Adult Protective service investigations, social work assessments and case management and/or receives, reviews, and investigates reports of suspected abuse, neglect, self-neglect, exploitation of an vulnerable adult, or perpetrator-based abuse under the NH Protective Services to Adult Law, RSA 161-F:42. Develops, recommends and implements a case plan designed to protect vulnerable adults and prevent future abuse, self-neglect, and/or perpetrator-based abuse, neglect, or exploitation.

Adult Protective Service Worker III – Field

Performs increasingly complex and complicated Adult Protective service investigations, interventions, social work assessments and case management and/or receives, reviews, and investigates reports of alleged adult abuse, neglect, self-neglect, exploitation of vulnerable adults or perpetrator-based abuse under the NH Protective Services to Adult Law, RSA 161-F:42. Develops, recommends, and implements a case plan designed to protect vulnerable adults and prevent future abuse, self-neglect, and/or perpetrator-based abuse, neglect or exploitation. Provides supervision for assigned subordinates.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Adult Protective Service Worker I – Field

MINIMUM QUALIFICATIONS:

AFTER-HIRE REQUIREMENTS:

1. Must successfully complete thirty (30) hours of DHHS sponsored and/or approved continuing education/training in the first twelve (12) months of employment

2. Must attend and complete all mandatory job training, as assigned

CAREER ADVANCEMENT OPPORTUNITIES:

Broad Group Level Advancement Available: Yes

Criteria: 21102003BGA01 (APSW to Level 4)

For promotion from the 21-1020 Social Workers-3 job title to 21-1020 Social Workers-4 job title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:

1. Must have completed one year of employment as an 21-1020 Social Workers-3, Adult Protective Service Worker I

2. Must have completed all training requirements for the 21-1020 Social Workers-3, Adult Protective Service Worker I

3. Must be up to date with all case records

4. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion

5. Must receive a performance-based recommendation for promotion to the level of 21-1020 Social Workers-4, Adult Protective Service Worker II from the immediate Supervisor and approval from the Adult Protective Services Administrator or designee

Adult Protective Service Worker II – Field

MINIMUM QUALIFICATIONS:

AFTER-HIRE REQUIREMENTS:

1. Must successfully complete thirty (30) hours of DHHS sponsored and/or approved continuing education/training each year

2. Must attend and complete all mandatory job training, as assigned :

CAREER ADVANCEMENT OPPORTUNITIES:

Broad Group Level Advancement Available: Yes

Criteria: 21102004BGA01 (APSW to Level 5)

For promotion from the 21-1020 Social Workers-4 job title to 21-1020 Social Workers-5 job title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:

1. Must have completed one (1) year of employment as a 21-1020 Social Workers-4, Adult Protective Service Worker II

2. Must have completed all training requirements for the 21-1020 Social Workers-4, Adult Protective Service Worker II

3. Must have successfully completed the Supervisory Certificate Program or similar training as approved by the Adult Protective Service Administrator or designee

4. Must be up to date with all case records

5. Must have demonstrated leadership skills, including conflict resolution, team building and motivational skills as demonstrated in a promotional interview

6. Must receive a satisfactory performance evaluation and be free of discipline, pursuant to Personnel Rule 1003.01, for one (1) year immediately prior to promotion

7. Must receive a performance-based recommendation for promotion to the level of 21-1020 Social Workers-5, Adult Protective Service Worker III from the immediate Supervisor and approval from the Adult Protective Services Administrator or designee

Adult Protective Service Worker III – Field

MINIMUM QUALIFICATIONS:

AFTER-HIRE REQUIREMENTS:

1. Must successfully complete thirty (30) hours of DHHS sponsored and/or approved continuing education/training in the first twelve (12) months of employment

2. Must attend and complete all mandatory job training, as assigned

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities:

Adult Protective Service Worker I – Field

Receives, records, and investigates complex reports of alleged adult abuse, self-neglect and/or perpetrator based abuse, neglect, and exploitation utilizing basic knowledge of the principles of investigation and assessment.

Performs basic clinical interviews with the alleged victim, alleged perpetrator and collateral contacts in a variety of locations to gather information regarding the victim’s situation and the allegations of self-neglect or adult abuse.

Utilizes approved assessment instruments and clinical skills to conduct social work assessments of alleged victim to assess functional status, risk factors, priority level, and crisis resolution interventions.

Identifies potentially problematic and dangerous situations during the investigative process, makes an initial assessment for imminent danger of the alleged victim and seeks immediate supervision for remediation. Activates emergency response if necessary by contacting emergency personnel, notifying family members and/or other service providers.

Maintains documentation of evidence of adult abuse, neglect, self-neglect and exploitation in accordance with program policies.

Develops, recommends and implements a case plan based on the findings and outcomes of approved assessments. Provides case management for victims of self-neglect, neglect, abuse and/or exploitation. Develops a comprehensive protective investigative report, indicating the outcome of the investigation.

Makes referrals to law enforcement agencies as necessary. Works jointly with law enforcement, courts, and various related administrative, regulatory, and legal entities as it relates to the investigation, provision of services, case plan development, and in accordance with APS policies. Collaborates with the Office of Legal & Regulatory Services, Office of Behavioral Health, Bureau of Developmental Services, LTC Ombudsman Office, and the Board of Nursing.

With supervisory input, develops skills regarding providing testimony in legal hearings and in performing activities necessary to secure needed Guardianship.

Provides partial supervision of interns including providing training and instructions and assigning and reviewing work.

Participates in program development to assess community needs and resources.

Adult Protective Service Worker II – Field

Receives, records and investigates complex reports of alleged adult abuse, self-neglect and/or perpetrator based abuse, neglect, and exploitation utilizing knowledge of the principles of investigation and assessment.

Performs clinical and collateral interviews with alleged victim, alleged perpetrator and collateral contacts in a variety of locations to gather complex information and data regarding the allegations and overall alleged victim’s situation.

Utilizes approved assessment instruments and clinical skills to conduct social work assessments of alleged victim to assess functional status, risk factors, priority level, and crisis resolution interventions.

Identifies potentially problematic and dangerous situations during the investigative process. Makes an initial assessment for imminent danger of the alleged victim. Activates emergency response if necessary.

Maintains documentation of evidence of adult abuse, neglect, self-neglect and exploitation in accordance with program policies. Analyzes complex data, policies, laws, individual family dynamics, human rights and service provider procedures to resolve the investigation.

Analyzes, develops, and implements a case plan based on the findings and outcomes of approved assessments. Provides short and long term case management and supportive counseling for victims of self-neglect, neglect, abuse and/or exploitation. Develops a comprehensive protective investigative report based on the findings of the investigation.

Makes referrals to law enforcement agencies as necessary. Works jointly with law enforcement, courts, and various related administrative, regulatory, and legal entities as it relates to the investigation, provision of services, case plan development, and in accordance with APS policies. Collaborates with the Office of Legal & Regulatory Services, Office of Behavioral Health, Bureau of Developmental Services, LTC Ombudsman Office, and the Board of Nursing.

Works jointly with outside agencies and legal entities and provides testimony at legal hearings. Performs activities necessary to secure needed Guardianship.

Provides partial supervision of subordinate staff and interns including providing training and instructions, and assigning and reviewing work.

Participates in program development to assess community needs and resources and provides community education regarding Adult Protective Services.

Adult Protective Service Worker III– Field

Receives, records, and investigates increasingly complex and complicated reports of alleged adult abuse, self-neglect and perpetrator-based abuse, neglect, and exploitation utilizing advanced knowledge of the principles of investigation and assessment. Investigates specialized cases of abuse and/or exploitation and/or assists in cases of criminal neglect.

Performs clinical and collateral interviews with alleged victim, alleged perpetrator and collateral contacts in a variety of locations to gather complex and highly sensitive information and data regarding the allegations and overall alleged victim’s situation.

Utilizes approved assessment instruments and clinical skills to conduct complex, clinical social work assessments and specialized case management of alleged victim to assess functional status, risk factors, priority level, and crisis resolution interventions.

Identifies very problematic and dangerous situations during the investigative process. Makes an initial and expeditious assessment for imminent danger of the alleged victim. Activates emergency response if necessary.

Maintains documentation of evidence of adult abuse, neglect, self-neglect and exploitation in accordance with program policies. Analyzes and interprets complex data, policies, laws, individual family dynamics, human rights and service provider procedures to resolve the investigation.

Plans, evaluates, and implements a case plan based on the findings and outcomes of approved assessments and investigative findings. Provides specialized short- and long-term case management, supportive counseling, and follow-up social work for victims of self-neglect, neglect, abuse and/or exploitation. Develops a comprehensive protective investigative report, indicating the outcome of the investigation.

Makes referrals to law enforcement agencies as necessary. Works jointly with law enforcement, courts, and various related administrative, regulatory, and legal entities as it relates to the investigation, provision of services, case plan development, and in accordance with APS policies. Collaborates with the Office of Legal & Regulatory Services, Office of Behavioral Health, Bureau of Developmental Services, LTC Ombudsman Office, and the Board of Nursing.

Works jointly with outside agencies and legal entities and provides testimony at legal hearings. Performs activities necessary to secure needed Guardianship.

Exercises supervision over activities of assigned subordinates and interns including providing regular mentoring, supervision and professional development.

Participates in program development to assess community needs and resources and provides community education regarding Adult Protective Services and preventive education to families, facilities, providers and collaborative organizations. Represents APS in interactions and communications with public officials, professional associations and at state/national conferences.

For further information please contact Lyn Spain, Program Assistant II, Lyn.M.Spain@DHHS.NH.GOV, 603-271-9203.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

• Dental Plan at minimal cost for employees and their families ($500-$1800 value)

• Flexible Spending healthcare and childcare reimbursement accounts

• State defined benefit retirement plan and Deferred Compensation 457(b) plan

• Work/life balance flexible schedules, paid holidays and generous leave plan

• $50,000 state-paid life insurance plus additional low-cost group life insurance

• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964