What are the responsibilities and job description for the Medical Administrative Coordinator – Geriatric Primary Care position at The Staff Pad?
The Staff Pad is proud to partner with a leading healthcare
organization in Lawrence, MA, to recruit an Geriatric Primary Care
Administrative Coordinator to serve as a welcoming first point of contact for
patients and caregivers while helping keep daily practice operations running
smoothly.
In this role, you’ll support scheduling, care coordination,
preventive-care follow-up, and accurate documentation, allowing our clinicians
to focus on what matters most—providing high-quality, compassionate care to
older adults.
Schedule: Full-Time
What You’ll Do
Key Responsibilities
- Schedule and confirm wellness visits, follow-ups,
home visits, and transition-of-care appointments
- Make reminder calls and send electronic
notifications
- Coordinate specialty referrals and help ensure
timely appointments
- Assist patients and caregivers with patient portal
navigation
- Monitor preventive-care gaps, including screenings
and immunizations
- Proactively outreach to patients to help close
care gaps
- Track risk-adjustment diagnoses and flag follow-up
needs for the clinical team
- Welcome patients, answer calls, and respond to
inquiries with professionalism
- Relay messages promptly and support a positive
patient experience
- Verify insurance and review intake paperwork
- Administer patient screening questionnaires
- Scan and accurately index labs, consult notes, and
hospital or ED reports into the EHR
- Maintain accurate, up-to-date patient records
- Support EMR document management and efficient
patient flow
- Coordinate with clinicians, medical assistants,
and care coordinators
- Assist with meeting coordination, note-taking, and
follow-up tasks
- Provide day-to-day administrative support to keep
practice operations running smoothly
What We Are Looking For
Education and Experience
- High school diploma or equivalent required
- Medical assistant training or certification
preferred
- Previous medical office or healthcare experience
required
- Geriatric care experience strongly preferred
- Familiarity with electronic health record (EHR)
systems
Additional Skills and Attributes
- Strong organization, accuracy, and follow-through
- Excellent and compassionate communication skills
- Empathy and patience when working with older
adults and caregivers
- Understanding of primary care, preventive care,
and basic insurance processes or willingness to learn
- Current valid driver’s license
- Spanish-speaking skills are a plus
What You Can Expect
- A supportive team of clinicians, nurses,
medical assistants, and care coordinators
- Respectful, team-oriented environment where your
ideas and contributions are valued
- Opportunities to grow professionally and make a
meaningful impact on patient care
- Competitive salary and comprehensive health
benefits
- Life and disability insurance
- Flexible spending account with annual employer
contribution
- Employee assistance program
- Paid time off, sick time, and holiday pay
- 401(k) plan
If you’re looking for a rewarding opportunity where your
organizational skills and dedication can make a meaningful difference, we’d
love to hear from you. Join a team that values your contributions and is
committed to making a positive impact in the lives of older adults.