What are the responsibilities and job description for the Front Desk Clerk position at The Squire at the Grand Canyon, a Holiday Inn Resort?
Compensation: $16.00 to $17.00 per hour
The opportunity
Delaware North Parks and Resorts is hiring a seasonal, full time Front Desk Clerk to join our team at Holiday Inn Squire Resort in Tusayan, Arizona. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now and join our team.
Pay
$16.00 – $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- 50% off food in on-site restaurants
- 20% off retail and grocery items
- Monthly team member appreciation events
- Referral bonus – earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life at the Grand Canyon
Looking for a job that will take you far? Join our team at The Squire at the Grand Canyon, a Holiday Inn Resort, located only minutes away from the South Rim. Enjoy the small town life in Tusayan with the unique experience of being near one of the world’s most iconic natural wonders.
- Variety of low-cost housing available starting at $56/ week, including wi-fi, satellite TV, and all utilities
- Free laundry facilities
- Free use of pool, workout facilities, and other resort amenities, including a bowling alley
- Free access to Grand Canyon National Park with seasonal shuttle to and from the park
- Seasonal shuttle to Flagstaff
- Easy access to activities, including hiking trails, river tours, stargazing, museums, and the Bearizona Wildlife Park
What will you do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
More about you
- Good interpersonal communication skills in person and by phone, and previous customer service experience are beneficial
- Ability to multitask, function professionally under pressure from guests and supervisors
- No high school diploma or GED required
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Days
Evenings
On call
Holidays
M-F
Weekends
8hr shift
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Salary : $16 - $17