Administrative Support & Receptionist

Position Summary

The Administrative Support & Receptionist provides front-office, clerical, and general administrative support for the SAMS® International Office. This position serves as an initial point of contact for members, applicants, vendors, visitors, and the public while supporting daily office operations and assisting the Office Manager and other staff with administrative activities.

Responsibilities include answering and routing telephone calls and emails, greeting visitors, managing correspondence, maintaining office records, preparing documents, coordinating meeting logistics, monitoring office supplies, and assisting with general office projects and events.

The position also provides limited backup support for Membership and Education administration by routing documents, responding to routine inquiries using approved information, and assisting with administrative tasks as assigned.

The Administrative Support & Receptionist is expected to maintain a professional and welcoming office environment, protect confidential information, communicate effectively, and complete assigned responsibilities accurately and promptly.

Reporting Relationship

Reports to the Office Manager or other supervisor formally designated by SAMS® leadership.

Key Responsibilities

• Manage reception, incoming telephone calls, general email inquiries, and visitor assistance.
• Route member, applicant, education, vendor, and administrative inquiries to the appropriate staff member.
• Prepare, proofread, scan, copy, file, and distribute documents and correspondence.
• Maintain electronic and paper filing systems, contact lists, calendars, and general office records.
• Assist with meeting scheduling, invitations, agendas, attendance records, and meeting materials.
• Support event preparation and administrative logistics for SAMS® meetings, regional activities, and IMEC.
• Monitor office supplies, deliveries, equipment issues, and routine service requests.
• Maintain an organized reception area, conference rooms, and shared office spaces.
• Assist with document digitization, data entry, and office process-improvement projects.
• Provide limited backup assistance to Membership and Education staff as trained and authorized.
• Maintain confidentiality and follow established office procedures.
• Perform other related administrative duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Administrative, reception, or customer-service experience preferred.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, email, calendars, and electronic filing systems.
• Strong organizational skills, attention to detail, and ability to manage competing priorities.
• Professional, courteous, and service-oriented approach.
• Ability to handle confidential information appropriately and work collaboratively in a small office environment.

Pay: $19.00 - $21.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Salary : $19 - $21