What are the responsibilities and job description for the Front Desk Receptionist and Administrative Assistant position at Dena G. Crews, CPA, PC?
We are a small, established, fast paced CPA firm seeking a dependable and motivated Front Desk Receptionist/Administrative Assistant. This is a client-facing position, so the ideal candidate will be friendly, professional, organized, and comfortable communicating with clients in person and by phone.
When front-desk responsibilities are complete, this person will assist our accounting staff with data entry, document organization, and other administrative tasks. We need a self-starter who notices what needs to be done, learns quickly, and can stay productive without constant direction.
Responsibilities
- Greet clients and create a welcoming, professional first impression
- Answer, screen, and direct incoming phone calls
- Schedule appointments and relay accurate messages
- Receive, organize, scan, and distribute client documents
- Maintain an orderly reception and front-office area
- Assist clients with basic questions and document drop-offs or pickups
- Perform accurate data entry as time permits
- Assemble tax returns, financial documents, and client packets
- Assist with filing, copying, mailing, and general office organization
- Maintain strict confidentiality of client and financial information
- Provide additional administrative support during tax season
- Take initiative to identify and complete tasks that help the office operate efficiently
Qualifications
- Professional, friendly, and comfortable working directly with clients
- Motivated self-starter with a strong work ethic
- Dependable, punctual, and able to manage time effectively
- Strong attention to detail and commitment to accuracy
- Excellent verbal and written communication skills
- Comfortable using computers and learning new software
- Basic proficiency with Microsoft Word, Excel, email, and office equipment
- Ability to organize and prioritize multiple responsibilities
- Able to maintain confidentiality and use good judgment
- Previous reception, administrative, bookkeeping, or data-entry experience is preferred
Ideal Candidate
The right candidate will be someone who takes pride in their work, treats clients warmly, and is willing to help wherever needed. Because we are a small office, every team member plays an important role. We are looking for someone who is not afraid to ask questions while learning but can become increasingly independent and proactive with experience.
Schedule
Monday through Thursday from 9am until 5pm. Additional hours are required during tax season.
Benefits:
- Paid time off
Ability to Commute:
- Folkston, GA 31537 (Required)
Work Location: In person