What are the responsibilities and job description for the Guest Services Support Staff position at The SoakingPot?
WHY THE SOAKINGPOT
Looking for a change and meaningful work you can feel proud of? At The SoakingPot, our services and products make a difference in people’s lives—including our own. We create a space where guests can relax, recharge, and feel cared for, and we want our team to feel the same. If you’re a dependable, motivated, hard working, Team player -let's chat!
BEFORE YOU APPLY
We are hiring for year-round team members who are available to work weekends and evenings (as late as 7PM). Hours vary depending on flexibility and job skills.
RESPONSIBILITIES
As a Back of House (BOH) Guest Service Specialist, you’ll help keep The SoakingPot running smoothly by:
- Working as part of a strong, reliable Team
- Following clear processes and procedures
- Multitasking and prioritizing tasks in a busy environment
- Preparing and delivering soaks, food, and beverages
- Handling soak warm-ups, dishes, laundry, and pot cleaning
- Maintaining a clean, sanitary environment (lots and lots of cleaning!)
As a Front of House (FOH) Guest Service Specialist, you will have these additional responsibilities:
- Scheduling appointments for maximum efficiency and revenue, in-person and over the phone.
- Efficient, clear, and kind Guest communication
- Check-ins / check-outs
- Retail sales
- Inventory
- Product receiving
ABOUT US
The SoakingPot Infusion Spa relaxes the body from the inside out through botanical foot soaks, treatments, and nourishing food & beverages. Guests settle into a comfy oversized chair and relax with one of twelve organic foot soak infusions, in a deep copper pot. They can also add-on treatments, and delicious food & bevy to enjoy while they Soak.
We’ll provide organized, process based training so you will feel confident and empowered, working at The SoakingPot.
If you’re a flexible, reliable, hard-working individual, we’d love to meet you.
✨ Join us in our mission to provide a warm, inviting space, to enjoy a moment of solitude or a relaxing moment, together.
Job Types: Part-time, Full-time
Pay: $16.00 - $25.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Paid time off
- Tuition reimbursement
Work Location: In person
Salary : $16 - $25