What are the responsibilities and job description for the Host/Hostess, Bartender, Barback position at The Smokestillery at Tennessee Hills?
Job Overview
Join our vibrant team as a Host/Hostess, Bartender, and Barback, where you’ll be the heartbeat of our guest experience! In this dynamic role, you will create welcoming atmospheres, ensure seamless service flow, and support our bar operations with enthusiasm and professionalism. Your energy and hospitality skills will help craft memorable moments for every guest, making them feel valued from the moment they arrive until their departure. This paid position offers a fantastic opportunity to grow within the hospitality industry while delivering exceptional guest services in a lively environment.
Responsibilities
- Greet guests warmly upon arrival, manage reservations, and seat guests efficiently to optimize table turnover
- Take accurate food and beverage orders using restaurant table management systems and POS (Point of Sale) system
- Prepare and serve drinks responsibly as a bartender or assist in barback duties by restocking supplies and maintaining cleanliness behind the bar
- Provide excellent guest relations by addressing questions, offering menu recommendations, and ensuring overall satisfaction
- Manage phone communication with professionalism, including reservation inquiries and general guest questions, adhering to proper phone etiquette
- Support restaurant operations by maintaining organization of tables, ensuring food safety standards are met, and assisting with guest needs promptly
- Collaborate with team members to uphold a lively, organized environment that emphasizes hospitality and guest comfort
Requirements
- Prior experience as a host/hostess or in food service roles is a plus
- Familiarity with restaurant reservation restaurant table management software
- Experience working with POS systems such as Revel is preferred
- Excellent communication skills
- Strong organizational skills to manage multiple tables, reservations, and guest requests efficiently
- Knowledge of food safety standards and basic math skills for handling transactions accurately
- Previous experience in hospitality environments emphasizing guest relations and hospitality service excellence is highly desirable
Join us to deliver outstanding hospitality experiences! We value energetic individuals who thrive in fast-paced settings and are passionate about creating welcoming atmospheres.
This role is paid hourly and tips if bartending or bar backing. Host/Hostess has a set rate of pay. Any additional questions or direct applications can be sent to cassidy@tnhillsdistillery.com
Pay: $4.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $4 - $12