What are the responsibilities and job description for the 2027 Management and Sales Intern - Cincinnati/Dayton position at The Sherwin-Williams Company?
The Sherwin-Williams Management & Sales Internship is a paid, 10-12-week summer program offering hands-on experience in our retail stores, providing insight into management, sales, and store operations as well as meaningful customer experiences. Our store internship program is designed to provide you with a comprehensive learning experience through practical business-to-business and retail experience working in a paint store. You will gain insight into a career in outside sales by traveling with a Sales Representative and spending structured time with your management team. You will also complete a project that addresses critical business issues alongside your peers and with the support of leadership.
Our intern experience provides professional-level learning in the following areas:
- Sales
- Marketing/Promotions
- Merchandising
- Customer Relationship Management
- Business Management
Following successful completion of the program, interns are highly encouraged to apply to the Management & Sales Training Program ("MTP") and further grow their career with Sherwin-Williams!
College graduates are not eligible to participate in the internship program but are encouraged to apply to our Management and Sales Training Program ("MTP") instead.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
- Customer Service: Provide friendly and professional assistance to customers in-store and over the phone. Ensure a welcoming environment and positive customer experience.
- Sales Support: Maintain product displays and assist customers by recommending items that meet their needs. Contribute to sales goals through effective support.
- Product Knowledge: Develop a strong understanding of store merchandise to answer customer inquiries and ensure inventory accuracy.
- Inventory & Merchandising: Restock shelves, support inventory management, and contribute to visual merchandising efforts.
- Store Operations: Assist with point-of-sale transactions, product preparation/mixing, and general store maintenance.
- Logistics Support: Help with unloading deliveries, organizing stockrooms, and ensuring efficient inventory flow.
- Training & Compliance: Participate in required training sessions and adhere to store policies, including safety, HR guidelines, and loss prevention protocols.
- Team Collaboration: Support team members in resolving basic customer concerns and completing shared tasks.
- Project Responsibility: Collaborate with fellow interns on a team-based project that addresses a real business challenge or store initiative. Contribute ideas, share responsibilities, and present outcomes, demonstrating teamwork, problem-solving, and project management skills.
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be enrolled in a college or university at the time of the internship or co-op program
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications:
- Have a valid, unrestricted Driver's License
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
- Be a rising or current Junior or Senior in college or university at the start of the internship program
Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
VEVRAA Federal Contractor requesting priority referral of protected veterans.