What are the responsibilities and job description for the ITADMINISTRATOR position at THE SHELBY STATE BANK?
Position Description: Overview:
Responsible for assisting with developing, implementing and maintaining information security activities. Also responsible for monitoring policies and procedures related to information access and control; ensure that modern information security measures are in place and that these measures are appropriately implemented, administered, monitored and changed in response to business conditions; investigates and reports all information security violations and coordinates and tests disaster recovery programs.
Responsibilities and Results:
Report monthly to the Board of Directors regarding information security and technical matters
Coordinate incident response team including documenting all incidents and maintaining the Incident Report policy and report to the IT Committee
Coordinate with ISO the completion of annual GLBA report to the Board
Assist with maintaining information on security breaches and completes associated reports to regulatory bodies as required.
Participate in Bank cybersecurity assessment
Perform annual training to entire Bank team on their role in disaster recover/business continuity
Coordinate and assist ISO with business continuity planning process for all departments
Keeps the network computing systems operating efficiently and ensure that computing standards are implemented and enforced
Troubleshoots and resolves system problems and assists with project-management research, implementation and system-administrative duties
Provides escalated IT support
Coordinate and be point of contact for IT audits
Responsible for the administration of network server hardware and operation systems and communication links
Makes recommendations for changes and upgrades to the network
On call for computer down time and other IS related problems/upgrades
Review of regular reports, perform any necessary system checks and monitors consoles
Responds to inquiries from various users on system problems or information needs by making minor adjustments or timely repairs
Monitors network utilization and security systems
Ensures that operating systems, hardware and software systems are updated to meet organizational needs
Additional responsibilities as assigned
QUALIFICATIONS
Education:
Associates degree required, Bachelors degree preferred
Work Experience:
5 years experience in information technology and/or information security
Experience in the banking industry preferred
Skills and Knowledge:
Good interpersonal and excellent communication skills and a strong desire to succeed
Ability to manage and lead employees
Time management and organizational skills with attention to accuracy and detail
Self-Motivated with the ability to work independently with minimal supervision while remaining a team player
Experienced with office machines, such as computer, phone systems, copiers, etc.
Knowledge of office management systems and procedures
Ability to effectively communicate via phone and e-mail
Uses discretion and good judgement, shows patience with others
Other Job Responsibilities:
Must be able to keep all sensitive information confidential
Job includes talking, hearing and repetitive motions
Ability to express and exchange ideas with customers and employees by means of the spoken word, either in person or on the phone
Ability to receive detailed information through oral communication
Visual ability to perform activities such as preparing and analyzing data, transcribing, viewing a computer screen and reading procedures
Willingness to assume new responsibilities, ability to perform under pressure and adapt to changing and possibly stressful environment is expected
The ability to identify, assist with and resolve routine problems is expected
Working hours may vary
Will be required to travel to other branches frequently
On time attendance is expected
Working Conditions:
Generally good with some exposure to noise, heat, dust or other adverse factors
Climbing of stairs and some lifting of heavy items
A high amount of pressure to work efficiently, accurately and maintain good employee and customer relations
Considerable effort and eye strain from computer work and continued checking of all detail work in the department
Responsible for assisting with developing, implementing and maintaining information security activities. Also responsible for monitoring policies and procedures related to information access and control; ensure that modern information security measures are in place and that these measures are appropriately implemented, administered, monitored and changed in response to business conditions; investigates and reports all information security violations and coordinates and tests disaster recovery programs.
Responsibilities and Results:
Report monthly to the Board of Directors regarding information security and technical matters
Coordinate incident response team including documenting all incidents and maintaining the Incident Report policy and report to the IT Committee
Coordinate with ISO the completion of annual GLBA report to the Board
Assist with maintaining information on security breaches and completes associated reports to regulatory bodies as required.
Participate in Bank cybersecurity assessment
Perform annual training to entire Bank team on their role in disaster recover/business continuity
Coordinate and assist ISO with business continuity planning process for all departments
Keeps the network computing systems operating efficiently and ensure that computing standards are implemented and enforced
Troubleshoots and resolves system problems and assists with project-management research, implementation and system-administrative duties
Provides escalated IT support
Coordinate and be point of contact for IT audits
Responsible for the administration of network server hardware and operation systems and communication links
Makes recommendations for changes and upgrades to the network
On call for computer down time and other IS related problems/upgrades
Review of regular reports, perform any necessary system checks and monitors consoles
Responds to inquiries from various users on system problems or information needs by making minor adjustments or timely repairs
Monitors network utilization and security systems
Ensures that operating systems, hardware and software systems are updated to meet organizational needs
Additional responsibilities as assigned
QUALIFICATIONS
Education:
Associates degree required, Bachelors degree preferred
Work Experience:
5 years experience in information technology and/or information security
Experience in the banking industry preferred
Skills and Knowledge:
Good interpersonal and excellent communication skills and a strong desire to succeed
Ability to manage and lead employees
Time management and organizational skills with attention to accuracy and detail
Self-Motivated with the ability to work independently with minimal supervision while remaining a team player
Experienced with office machines, such as computer, phone systems, copiers, etc.
Knowledge of office management systems and procedures
Ability to effectively communicate via phone and e-mail
Uses discretion and good judgement, shows patience with others
Other Job Responsibilities:
Must be able to keep all sensitive information confidential
Job includes talking, hearing and repetitive motions
Ability to express and exchange ideas with customers and employees by means of the spoken word, either in person or on the phone
Ability to receive detailed information through oral communication
Visual ability to perform activities such as preparing and analyzing data, transcribing, viewing a computer screen and reading procedures
Willingness to assume new responsibilities, ability to perform under pressure and adapt to changing and possibly stressful environment is expected
The ability to identify, assist with and resolve routine problems is expected
Working hours may vary
Will be required to travel to other branches frequently
On time attendance is expected
Working Conditions:
Generally good with some exposure to noise, heat, dust or other adverse factors
Climbing of stairs and some lifting of heavy items
A high amount of pressure to work efficiently, accurately and maintain good employee and customer relations
Considerable effort and eye strain from computer work and continued checking of all detail work in the department