E-Commerce & Catalog Systems Manager

Job description

About the Company

For more than 30 years, The Server Store has supported global data centers with dependable, high-quality infrastructure hardware. Our continued growth reflects our commitment to operational excellence and long-term customer partnerships. We are seeking an E-Commerce & Catalog Systems Manager to strengthen our inventory accuracy, catalog quality, and marketplace performance.

Role Summary

This role owns the integrity of our product catalog and the standards behind our WMS-driven inventory processes. You will ensure accurate component-level data, high-quality listings, and rules-driven pricing across our e-commerce site, Amazon, eBay, and other channels.

This is a strategic operations role, not a warehouse supervision role.

Key Responsibilities

• Lead WMS standards and implementation, including SKU/attribute modeling, BOM/kitting rules, and component-level inventory accuracy
• Define and maintain catalog taxonomy, naming conventions, attributes, and configuration matrices
• Partner with Operations to implement SOPs for receiving, put away, labeling, returns, and cycle counts, auditing outcomes regularly
• Coordinate data integrations between the WMS, listing tools, marketplaces, and the e-commerce platform
• Build and update listing templates to ensure accurate specs, SEO, marketplace compliance, and clean data structure
• Manage pricing logic through structured models (cost-based margins, competitive analysis, aging/velocity adjustments)
• Monitor and report KPIs such as inventory accuracy, GM%, ASP, conversion rate, sell-through, content completeness, and return rates
• Prioritize catalog updates, promotions, and high-velocity configurations while suppressing invalid or low-stock listings
• Perform QA/UAT on listings, pricing outputs, and feed automations with vendors or engineering support
• Provide data and insights to Sales, Purchasing, Operations, and leadership to support decision-making

Qualifications

• 5 years managing large, high-SKU e-commerce catalogs (tech hardware preferred)
• Experience with WMS systems, multichannel listing tools, and marketplaces (Amazon, eBay)
• Strong spreadsheet skills; comfortable working with structured data and pricing models
• Familiarity with configurable products, components, or BOM structures (servers/storage/networking a plus)
• Detail-oriented with a strong understanding of SEO, listing quality, and marketplace compliance

Benefits and Compensation

Our compensation structure combines a stable base salary of $75,000 - $80,000 per year with targeted bonus opportunities. Team members benefit from company-subsidized medical coverage, optional dental and vision plans, and paid time off designed to support personal and professional well-being.