Content Specialist

Job Title: Content Specialist

Location: Remote (CST/MST/PST)

Duration: 12 Month Contract

Overview

Our client is looking for a Content Specialist to join their Digital Content Management team. You will work with complex data across multiple languages, geographies, and platforms (apps, desktop, chat), supporting multiple segments and thousands of storefronts. Some content may vary intentionally by region or audience, so strong organizational skills within CMS tools are critical.

Depending On Your Strengths, Your Focus May Include

• Marketing Content: Creating and publishing marketing landing pages and online store content displayed in 38 countries.
• Product Content: Building and structuring product data including dimension settings, color, size, and associated copy, which may vary by variant or catalog.
  
  

Focus Areas / Must-Haves

• Professional experience using MacOS in a digital publishing or content operations environment
• Experience in an enterprise-level corporate environment (retail or eCommerce experience is a plus)
• Heavy hands-on experience with CMS tools (e.g., AEM, Sitecore, WordPress)
• Experience managing global or multi-geo content updates
• Experience working with digital content only (not print or email-focused content)
• Strong comfort with ambiguity and incomplete inputs, using initiative to raise clarification tickets and resolve blockers
• Strong problem-solving and communication skills within collaborative teams
• Demonstrated ability to adapt to fluctuating workloads and meet tight deadlines
  
  

Top Skills

• 3–5 years of hands-on CMS experience, including staging, publishing, and QA
• Experience working with customer-facing eCommerce content
• Strong familiarity with HTML and CSS
• Experience handling marketing and product content, including categories, navigation, and regional variants
• Flexibility to work extended hours or weekends during peak periods (especially Aug–Oct)
  
  

Preferred Qualifications

• Experience with enterprise-level retail or eCommerce campaigns and promotions
• Bachelor’s degree (BA/BS)
• Background in digital, customer-facing content operations
  
  

Day-to-Day Responsibilities

• Collaborate with other specialists and cross-functional teams (e.g., engineering, localization, product)
• Manage tasks from the ticketing system and prioritize multiple requests daily
• Interpret content briefs, structure content in CMS tools, and publish updates to staging and production
• Build and update landing pages, troubleshoot site issues, and ensure accurate display of content
• Participate in daily standups to share progress and flag blockers
• Support content QA, organization, and consistency across platforms and regions
  
  

Why This Role?

• Join a globally recognized tech company whose content reaches millions of users every day
• Collaborate with a friendly, fast-moving, and supportive team
• Work on meaningful, high-impact projects across digital storefronts and marketing platforms
  
  

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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