Case Management Specialist (5623)

This position is responsible for: 

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluated client’s progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.  Ensures constant compliance with funding requirements. 

Key Responsibilities: 

• Interviews applicants to determine eligibility for program enrollment based on established facility guidelines and requirements; conduct needs assessment, obtain pertinent information; refers applicants to other agencies if not appropriate for program. 
• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program. 
• Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as s team to meet the holistic needs of the individual. 
• Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being. 
• Meets regularly with clients to discuss and evaluate their progress, feelings, impressions, changes and personal growth/development; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines. 
• Facilitates individual and group discussion to ensure clients’ attitudes and motivations are progressing; redirects negativity, promotes self-awareness and provides appropriate encouragement.

Physical Requirements and Working Conditions: 

Ability to meet attendance requirements; Ability to read, write and communicate the English language; Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5 -10% of work time; Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. 

Employee Benefits: 

• Paid Time Off 

• Holiday Pay 

• Health, Dental, Vision Insurance 

• Life Insurance 

• Retirement and more!  

• Bachelor’s degree from an accredited college or university in social Work, Behavioral Science, or a related field; 
• Three (3) years progressively responsible experience providing direct case management, social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, 
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. 

Licenses and Certifications:

• Valid State Driver’s License 

Equal Opportunity Employer: Veterans | Disabled