What are the responsibilities and job description for the Social Service Assistant position at The Salvation Army USA Western Territory?
Job Title: Social Services Assistant
FLSA Status: Full Time - non-exempt
Reports to: Director/ Corp Officer
Schedule: Mon- Fri 40 hours
Supervises: N/A
Rate of Pay: $16.50 hourly
Closing Date: 3/16/2026
Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:
- Health, vision, dental, life as well as voluntary life and disability insurance
- Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
- Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
- One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
- Pension Plan (after one year of continuous service)
- Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Function
The Social Services assistant will assist on a daily basis to help clients to meet their needs within our ability.
This position will be responsible for all aspects of food donations, working with volunteers, and keep records for community service workers.
Duties and Responsibilities
- To make sure food pantry and storage units are kept clean and organized
- To make food boxes and bags for the clients needs
- Helping with the unloading of trucks when food is delivered
- To Assist the Director in helping with commodities and TEFAP
- To record freezer and refrigeration temperatures
- Will assist with the seasonal activities during Thanksgiving and Christmas
- To help with food donations and food bank pick-ups from local stores
- To assist in doing food drives in the community
- To Assist in helping with Vouchers for various Army programs
* Education/Experience
Must have a High School Diploma or equivalent
* Skills
o Posses good customer Service
o Able to follow verbal and written directions
o Able to work with excel and word
o To make suggestions to Social Services Director and Corps Officer about what is needed in the food bank
* Qualifications
o Must be 21 years of age
o Must be able to stand on your feet for a long period of time.
* Driving
o If the position requires driving:
- A minimum age of 21 (for insurance provision) and possession of a valid in-state driver's license is required.
- An MVR will be processed every year in accordance with The Salvation Army's policies.
* Background Check
o Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies.
Physical Requirements
* Ability to maneuver.
* Ability to remain in a stationary position.
* Ability to grasp, push, pull, and reach overhead.
* Ability to operate telephone.
* Ability to lift 50 pounds.
* Ability to access and produce information from the computer.
* Ability to understand written information.
* Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
Education
Licenses & Certifications
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.