What are the responsibilities and job description for the E-Commerce Live Sales Specialist - Anaheim position at The Salvation Army USA Western Territory?
ABOUT THE ARC
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.
ABOUT OUR E-COMMERCE TEAM
Become part of the dedicated E-Commerce Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Anaheim Distribution Center, which supports the Adult Rehabilitation Program. This is an opportunity to work as a team and utilize your skills to perform various warehouse activities, while contributing to the success of our Program and its participants.
- Opportunity for career growth
- Paid time off
- Medical, Dental, and Vision
- Wellness Program Incentives
- Retirement Plan
- Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance
- Employee Assistance Program (EAP)
- Employee Store Discounts
- Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!)
- Employee Referral Bonuses
As our enthusiastic and hardworking E-COMMERCE LIVE SALES SPECIALIST, you will be responsible for (but not limited to):
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Plan, host, and lead live sales broadcasts, providing engaging, confident, and energetic product presentations tailored to our live audience.
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Curate, source, and prepare merchandise for live events, ensuring all items meet quality standards and align with current marketing and sales strategies.
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Oversee setup and breakdown of the live show environment, including camera placement, lighting, sound, and backdrop or product displays.
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Serve as the main on-air talent, engaging customers through product storytelling, real-time interaction, and strategic promotion to drive conversions.
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Monitor live chat during broadcasts, respond to inquiries, and address customer questions in real-time with accuracy and professionalism.
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Maintain organized tracking of inventory and sales, collaborating with the Ecommerce team to ensure accurate fulfillment and post-sale documentation.
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Identify trends, high-performing categories, and customer preferences, and adjust live sale strategies accordingly.
Qualifications to be considered for this position:
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High school diploma or equivalent required; background in marketing, performance, retail, or a related field is preferred.
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Proven experience in live selling, ecommerce, or content creation, especially in high-volume or customer-facing roles.
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Confident and engaging presence; comfortable speaking and presenting on camera.
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Ability to work collaboratively in a team environment.
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Capable of multitasking and performing well under pressure with minimal supervision.
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Verifiable experience in identifying high-quality and designer brand merchandise.
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Organized, detail-oriented, and capable of making quick decisions in a fast-paced, live environment.
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Social media or livestreaming experience is a plus.
Physical Demands:
- Ability to stand, walk, and remain active for extended periods.
- Ability to lift, move, and carry merchandise weighing up to 20 pounds.
- Manual dexterity to assist with setup and manage merchandise handling.
- Visual acuity to help assess product quality and presentation standards.
- Ability to perform various repetitive motion tasks.
- Ability to work in warehouse environments with varying temperatures, high noise and/or dust levels, and potentially slippery surfaces.
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Pay Rate: $20.00 per hour
Schedule
- Work schedules are determined by Management and employee must be flexible to always ensure adequate coverage.
- Full-time employees may be scheduled to work any shift including evenings, weekends, and holidays.
Education
Experience
2 years: Minimum 2-3 years of experience in ecommerce, retail sales, or live selling (required)
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
Salary : $20
