What are the responsibilities and job description for the Donation Processing Associate position at The Salvation Army USA Central Territory?
Donation Processing Associate
Location: Ames, IA
Pay: $13.00 per hour
Job Type: Part-time
Schedule: 25 hours, Monday - Saturday, Flexible Scheduling required must be available for Saturdays
Benefits: Voluntary Life Insurance, Pension & 403(b), 12 Sick Days, 10 Vacation Days, 8 Paid Holidays, Employee Discount
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
What You'll Do
- Provide exceptional donor service by greeting donors and offering assistance
- Process and track donations accurately
- Maintain a clean and well-organized donation area
- Sort, load, and unload Salvation Army trucks per center policy
- Power sort donations as they arrive (where applicable)
- Support production processes as needed
- Safeguard all donated materials and assigned equipment
- Report any complaints, damage, or injuries occurring in the donation area
- Guide donors on acceptable materials and provide information about pickup services for heavy items
Training Provided
- Paid training donation process, production standards, and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills
Why Join Us
- Mission-driven work that supports programs in your community
- On-the-job training
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
Salary : $13