What are the responsibilities and job description for the Field Representative position at The Salvation Army Central Territory?
THE SALVATION ARMY
NORTH & CENTRAL ILLINOIS DIVISION
PATHWAY FORWARD PROGRAM
POSITION DESCRIPTION
POSITION TITLE: Field Representative
LOCATION/DEPT: Pathway Forward Program
REPORTS TO: Program Manager – Operations
FLSA CATEGORY: Non-Exempt
STATUS TYPE: RFT
PAY GRADE: 202
PAY RANGE: $17.00 – $20.40
OUTCOMES
The Field Representative conducts spot checks of resident accommodations and activities in the community to ensure that the individual’s absence from the Pathway Forward Program location meets the requirements of the Bureau of Prisons.
Sufficient administrative support will be provided to the Program Manager – Operations to ensure that program duties are effectively achieved.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conducts spot checks of residential sites (for proposed and actual passes and home confinement), job sites (claimed employment), schools (claimed enrollment) and other locations as directed to determine whether the resident’s representations have been true and accurate.
- This position may require driving up to 200-mile radius from the facility (which includes Northern Indiana and Central Illinois).
- Immediately reports, in writing, all apparent or suspected resident irregularities, discrepancies, or improprieties to the Reentry Case Manager.
- Completes all required documentation, reports, and logging as directed and in a timely manner.
- Maintain all required credentials, including annual training and CPR/First Aid/AED certification, as designated by The Salvation Army and contracting agencies.
- Works as a Correctional Monitor when the Program Manager – Operations deems it necessary.
- All other duties as assigned.
REPORTING RELATIONSHIPS
This position reports to the Program Manager – Operations.
This position requires frequent interaction with the Reentry Case Managers, Shift Managers, and
Correctional Monitors.
In contacts related to this position’s duties, this individual acts as a representative of the Army and its mission.
PERFORMANCE MEASUREMENTS
This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy, and completeness of performance.
A performance review will be conducted.
EDUCATION/EXPERIENCE
- A High School diploma or GED equivalent is required.
- Experience in one or more of the following areas: security, corrections, or social services is required.
- Valid Driver’s license and the ability to pass the Salvation Army MVR check.
- Cardiopulmonary Resuscitation (CPR), First Aid (FA), and Automated External Defibrillator (AED) certification preferred.
COMPETENCIES
- Tact, subtlety, and an understanding that this is not a law enforcement position.
- Attention to detail, accuracy, efficiency, and organization.
- Able to prioritize and multitask.
- Strong organization skills, supported by attention to detail and timeliness.
- Excellent communication and interpersonal skills, using diplomacy and good judgment.
- Demonstrated ability to use initiative and be a self-starter.
- An attention to detail.
- A positive attitude and the ability to be flexible in light of changing job situations/priorities.
- Supportive of the mission of The Salvation Army.
POSITION LIMITATIONS
- This individual will only commit Army resources that have been allocated or approved.
- This individual will keep the Program Manager – Operations informed on all critical issues relating to their area of responsibility.
- This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.
PHYSICAL DEMANDS/WORK ENVIRONMENT
- This position is required to do light physical work and must occasionally lift and/or move up to 15 lbs.
- In order to successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment and a PC.
- The work environment for this position is a residential environment with a low to moderate noise level.
- Must be able to drive for extended periods of time and over long distances as required by the job.
- Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, clients, and visitors; respect for others’ property and person, professional and appropriate communication to and about co-workers, supervisors, and subordinates. Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.
THE SALVATION ARMY MISSION STATEMENT
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Qualifications:
DOING THE MOST GOOD
Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.
The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.
In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please contact the Human Resources department.
The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Salary : $17 - $20
