What are the responsibilities and job description for the Dispatcher ARC2091 position at The Salvation Army Central Territory?
Dispatcher - The Salvation Army
About Us
The Salvation Army is an international movement and an evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.
Job Overview
Join our team in "Doing the Most Good" as a Dispatcher at our Adult Rehabilitation Center. We're seeking an organized and efficient Dispatcher to coordinate our pickup and delivery operations. This role is crucial in ensuring smooth logistics operations by managing pickup orders, coordinating routes, and supervising assistant dispatchers. You'll be responsible for routing pickup orders, tracking vehicles, maintaining records, and supporting our mission of serving those in need in our community.
Pay Rate: 16.00/hr
Status: Full Time, Non-Exempt
Key Responsibilities
Dispatch Operations
- Route pickup orders to appropriate Production Assistants daily
- Track and maintain accurate records of vehicle locations and completed calls
- Operate two-way radio equipment according to center policy and FCC regulations
- Route same-day special donations efficiently
- Assign vehicles and coordinate all routes
Supervision & Communication
- Supervise assistant dispatcher
- Conduct Production Assistant meetings when necessary
- Maintain open communication with Transportation Supervisor/Director of Operations
- Keep supervisor informed of any vehicle problems, accidents, or other issues
Record Keeping
- Track and file all pickup tickets
- Monitor and document completed calls
- Assist phone receptionist when needed
- Maintain accurate documentation of all operations
Qualifications
Education & Experience
- High school graduate or equivalent
- Three to six months related experience and/or training, or equivalent combination
- Experience with two-way radio codes and operation
- Experience in routing and transportation procedures
Skills & Abilities
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Basic computer skills in data management
- Ability to read and write simple correspondence
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to compute rates, ratios, and percentages
Physical Requirements
- Regularly required to hear and talk
- Use hands to finger or handle
- Must regularly lift and/or move up to 10 pounds
- Frequently lift and/or move up to 25 pounds
- Specific vision abilities required include close vision
- Must wear back guard when doing substantial lifting or moving
Work Environment
- Office/warehouse environment
- Quiet to moderate noise level
What We Offer
- Opportunity to make a positive impact in your community
- Professional development opportunities
- Supportive work environment
- Comprehensive benefits package
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Qualifications:
Benefits Package
Insurance & Financial
- Comprehensive medical, dental, vision, and hearing coverage
- Prescription drug plan
- Voluntary life insurance
- Competitive pension plan
- 403(b) retirement savings plan (immediate eligibility)
Paid Time Off
- Vacation days (accrual begins after first month, eligible after 90 days)
- Paid sick days
- Paid holidays (immediate eligibility)