What are the responsibilities and job description for the Dispatcher position at Hood Container Corporation?
POSITION SUMMARY
The Logistics Planner is responsible for planning and coordinating delivery routes, managing daily dispatch activities, and ensuring efficient and timely deliveries. This role focuses on optimizing routes, maintaining communication across departments and with customers, and supporting compliance with safety and regulatory standards.
RESPONSIBILITIES
- Plan and route fleet truck deliveries prior to the day of delivery, including emergency deliveries and Return Goods Authorizations (RGAs).
- Create shipment plans for next-day loading activities.
- Maintain open communication with all departments, customer service, and customers to ensure proper workflow and routing.
- Coordinate trailer switching in the yard when necessary or arrange resources to complete the task.
- Ensure compliance with DOT regulations and company safety policies.
- Be familiar with customs requirements and international shipment processes for Canada.
- Utilize dispatch technology and related resources effectively.
- Perform additional duties as assigned.
- Adhere to company attendance and punctuality standards.
JOB QUALIFICATIONS
- Knowledge of the corrugated industry is a plus.
- Familiarity with Verizon Connect / Fleetmatics is a plus.
- TMS (Transportation Management System) experience is a plus.
- Local dispatch knowledge and understanding of surrounding areas is a plus.
- Strong communication and organizational skills required.
- Experience with cross-border shipping and customs documentation for Canada is preferred.
- Ability to thrive in a busy environment and handle multiple tasks with shifting priorities.