What are the responsibilities and job description for the Housing Monitor position at The Salvation Army and Careers?
Location: Cambridge, MD
Schedule: 28 hours weekly:
Available Shifts 12:00am - 7:00am AND 5:00pm - 12:00AM
# of Vacancies: 4
Pay Range: $15.00 - $16.00 hourly
This position is responsible for:
Accepting and processing residents staying in lodge/shelter overnight; monitors the activity of residents on an assigned shift ensuring safety, security, and compliance with house rules; maintains accurate and complete records and logs containing pertinent information; ensures that lodge/shelter is maintained in a neat and proper order.
Key Responsibilities:
- Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
- Checks clients into the lodge/shelter; prepares and monitors client intake cards; determines if client has been prepaid by sponsor or credit; prepares resident roster and maintains resident property records.
- Prepares and distributes meal tickets and laundry tokens; distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.
- Receives, receipts and processes payments for rent and updates intake cards as needed; obtains clients signature on forms as well as lodge/shelter rules and regulations.
- Monitors the activities of the lodge/shelter residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.
- Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.
- Opens and closes the lodge/shelter doors at designated hours of operation.
- Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts; drops the money in the safe.
- Sorts client intake cards in numerical order and files remaining intake cards of clients who did not check into the lodge/shelter for the evening.
- Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules.
- Answers telephone and respond to questions regarding the lodge/shelter operations.
- Wakes up lodge/shelter clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the lodge/shelter by the designated time.
- Answers the crisis hot-line and provides crisis intervention through telephone interviews and client counseling where applicable.
- Complete the minimum number of annual required training.
Physical Requirements and Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
- Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
- Work is performed in a lodge/shelter facility where there is little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Employee Benefits:
- Paid Time Off
- Retirement Savings Plan Available
- Supplemental Insurance Available
- Voluntary Life Insurance and more
EDUCATION AND EXPERIENCE:
- High school diploma or G.E.D. AND one (1) year experience performing security or social service work preferred, OR
- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications:
- None
Equal Opportunity Employer: Veterans | Disabled
Salary : $15 - $16