Case Worker

Schedule/Hours: Monday – Friday 8am – 4:30pm, with additional hours as needed to meet client needs or for special events.

This position is responsible for:

Monitoring assigned caseload of clients participating in a short-term life management program; establishing program plan/goals and evaluating client's progress by conducting routine meetings with client and/or staff; serving as an advocate for clients to acquire services that will enable them to functionally cope with their environment.

Key Responsibilities:

• Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refer applicants to other agencies if not appropriate for program.

• Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).

• Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.

• Ability to read, write, and communicate the English language.

• Ability to communicate clearly and effectively both orally and in writing.

• Ability to think clearly and quickly in order to maintain control of client caseload.

• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.

• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits:

• Health, Dental and Vision Insurance

• • Paid Time Off

• • Retirement Savings Plan

• • Life Insurance and more!
• Two years of college coursework from an accredited college or university in Social Work, Behavioral Science or a related field AND

• Two years’ experience working in a social or public service environment with experience assisting the public OR

• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:

None

• This position requires a level 2 background screening. For general information about the Florida Clearinghouse screening process, please visit: B531 | Florida Agency for Health Care Administration

Equal Opportunity Employer: Veterans | Disabled