What are the responsibilities and job description for the Banquet Captain position at The Sagamore Resort?
Summary: Coordinates food service activities of hotel restaurant or banquet activities & creates an atmosphere of success that will motivate the department. Exhibits a commitment to excellence by performing the following duties personally or through subordinate associates.
Essential Duties and Responsibilities include the following.
· Ensure proper hygiene, uniform and etiquette standards of self and staff
· Assists manager in competency of budgeting and forecasting labor as assigned
· Ensures adequate inventories and par levels of all products as assigned
· Ability to properly train and motivate staff on a daily basis
· Ability to recruit, interview and hire the most qualified candidate as assigned
· Exhibits competency in opening, managing and closing operation as scheduled
· Ensures adherence to safety and sanitation standards
· Monitors guest satisfaction daily through direct and indirect interaction strategies
· Properly communicates pertinent information effectively
· Exhibits proper knowledge of industry trends and hotel information
· Ability to hold self and subordinates accountable
· Adherence and support of hotel policies and procedures
· Proactively and professionally handles stressful situations effectively
· Exhibits proper job knowledge and competency of all positions within the department
· Attends all required training seminars and staff meetings
