Technical Sales

The Rueck Company, a respected leader in industrial manufacturing and repair, is seeking a motivated Technical Salesperson to join our team in Beaverton, OR. In this role, you will be the key technical liaison between customers, sales representatives, and our internal operations. You will provide technical support, manage customer orders, and contribute to sales growth by identifying opportunities, offering product alternatives, and supporting customers from pre-sale to post-sale.

This is an exciting opportunity for a candidate with strong technical aptitude and customer service skills to grow into a trusted advisor role in an industrial and manufacturing environment. You will be a great fit if you have a mechanical engineering background and experience in pump systems or industrial equipment. We are looking for someone who enjoys solving technical challenges, educating others, and collaborating with a motivated sales team to deliver top-tier customer solutions.

Responsibilities

Customer & Sales Support

• Serve as the primary point of contact for customers and Rueck sales representatives.

• Provide technical support on Rueck products, both pre-sale and post-sale.

• Build and maintain strong customer relationships through effective communication and problem-solving.

• Assist customers with product selection, alternatives, and application requirements to best meet their needs.

• Support the outside sales team with account goals, strategies, and ongoing communication.

Sales & Order Management

• Generate leads by identifying customer needs and opportunities for additional products or services.

• Write and process sales quotes, technical quotations, and customer orders.

• Manage order entry, purchase order processing, and expediting of products and parts.

• Ensure accuracy of all order details, including payment terms, shipping information, and pricing.

• Proactively recognize opportunities for cross-selling and upselling across product lines.

Technical Expertise

• Learn and apply technical knowledge of pumps, BOMs, pump curves, and system components.

• Provide training and support for distributors, end-users, and sales staff on product application and maintenance.

• Troubleshoot reported product issues, support warranty requests, and guide customers through the return process.

• Collaborate with Engineering, Operations, and Finance to ensure customer satisfaction and order fulfillment.

• Stay up to date with industry standards, customer trends, and product knowledge.

Qualifications

• Strong technical aptitude and interest in industrial/mechanical/electrical products.

• Engineering or related technical field experience.

• Excellent communication skills with the ability to support both technical and non-technical stakeholders.

• Proficiency with PC and web-based programs; ability to learn ERP systems quickly.

• High attention to detail and strong organizational skills.

• Previous inside or outside sales experience.

• Prior experience in construction, manufacturing, or industrial environments a plus.

• Experience with order management, ERP systems, or customer support roles.

What We Offer

• $70,000 - $85,000 salary, with annual merit-based bonus.

• Employee Profit sharing.

• Comprehensive benefits package including medical, dental, vision, life insurance, and disability coverage.

• Vacation and Sick Pay.

• Flexible Schedules with the option to work a 4/10 schedule.

• Professional development, on-the-job training, and opportunities for growth.

• A collaborative, values-driven workplace built on teamwork, transparency, and continuous learning.

Why Join The Rueck Company?

As a family-owned business, we pride ourselves on creating a supportive, culture-focused environment where people genuinely enjoy coming to work. We believe that great work happens when you feel valued, respected, and empowered to grow. We offer competitive compensation and benefits, so you can build a career that supports your goals both inside and outside of the workplace.