Program Manager

A career at The Ridge is about making a difference! The core of our adolescent and young adult treatment teams have worked together for more than ten years, with an unwavering commitment to excellence.The Ridge is currently seeking a Program Manager to work on-site at our programs in Milton, NH The ideal candidate will be able to support youth, young adults, and families throughout their stay within our residential treatment center by providing hope, and inspiration while demonstrating expert levels of empathy and understanding, and support to our executive clinical leadership. Core Duties as the Program Manager:

• Support the Program Director and clinical team in adhering to and implementing the company’s core beliefs into all aspects of client care and program services.
• Supervise staff for medication management and assure client medication administration and storage are handled safely, accurately, and in compliance with all laws and standards of care.
• Interface with Administration and vendors for facility and campus care and maintenance
• Assisting with the discharge process while utilizing discharge tools and tracking the entire process through the EMR, while ensuring constant communication with billing and Utilization Review team members.
• Provide assistance in the clinical care to youth and families as needed; facilitate individual and group therapy as needed and model and coach team in youth-sensitive clinical care.
• Track the documentation process and procedures to ensure accurate record-keeping of clinical services and client information.
• Assisting with the intake and discharge process while utilizing intake assessments and discharge tools, as well as tracking the entire process through the EMR, while ensuring constant communication with billing and Utilization Review team members.
• Develop direct care team that implements the company’s core beliefs into all aspects of client care and program services.

Exciting Qualities You Will Have:

• Understanding of diverse cultures and gender-specific issues and the ability to incorporate the needs of culturally diverse. groups into the intake experience.
• A minimum of two (2) years of residential or facilities management/supervision is preferred.
• Previous experience in a residential or behavioral healthcare setting is required.
• Experience with KIPU is a plus.
• Knowledge of mental health, substance abuse, and teen treatment as a whole.
• Ability to assist and act with weekly weekend on-call rotation.

Exciting Things We Offer:

• Medical Benefits
• Mental Health Benefits
• Dental Benefits
• Vision Benefits
• 401(k)
• Chef Made Meals!
• Continuing Education Assistance

• Understanding of diverse cultures and gender-specific issues and the ability to incorporate the needs of culturally diverse. groups into the intake experience.
• A minimum of two (2) years of residential or facilities management/supervision is preferred.
• Previous experience in a residential or behavioral healthcare setting is required.
• Experience with KIPU is a plus.
• Knowledge of mental health, substance abuse, and teen treatment as a whole.
• Ability to assist and act with weekly weekend on-call rotation.