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Truck Dealership Shop Foreman

The Retail Network
North Attleboro, MA Full Time
POSTED ON 9/26/2026
AVAILABLE BEFORE 3/22/2027

Our client sells and services top name vehicles in the trucking industry. They are seeking an experienced Repair Shop Supervisor to oversee a team of experienced Diesel Mechanics and Technicians in a high volume location. M-F schedule with salaried compensation in the $40 an hour range. Seeking experienced shop foreman with supervisory experience.


Summary

Ensures that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.


Essential Duties

  • Recruits, interviews, and motivates qualified service technicians.
  • Assists technicians in developing their skills.
  • Ensures that all repairs are assigned to qualified and properly trained technicians in an equal and fair manner.
  • Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
  • Understands and ensures compliance with manufacturer warranty and policy procedures.
  • Ensures repairs are quoted correctly.
  • Checks progress of each repair order throughout the day.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Road tests vehicles to quality-check work performed.
  • Accounts for all documents; ensures that none are missing and all are processed correctly.
  • Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
  • Handles all customer complaints within 24 hours, informing other managers as appropriate.
  • Monitors technicians' daily productivity reports and timecard records.
  • Monitors shop condition, including cleanliness, safety and the condition of shop equipment and reports problems to the service manager or dealer.
  • Ensures the proper care, storage and inventory of special tools.
  • Keeps abreast of new equipment and tools available and recommends purchases.
  • Fills in for service advisor when necessary.
  • Provides technical support for technicians when necessary.
  • Reports problems to the service manager or dealer.
  • Attends managers meetings as requested.
  • Strives for harmony and teamwork within the department and with all other departments.
  • Maintains safe work environment.
  • Maintains professional appearance.
  • Other tasks as assigned.


Salary : $40

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