Family Dining Restaurant - Shift Manager

Position Overview

We are seeking a motivated and hands-on Shift Manager to support daily restaurant operations within a fast-paced, family-friendly dining environment. This role is responsible for leading shifts, supporting team members, ensuring strong guest experiences, and maintaining operational standards across food quality, cleanliness, and service execution.

The ideal candidate is a dependable and energetic leader who thrives in a team-oriented culture, communicates effectively, and can confidently manage restaurant operations during assigned shifts.

Key Responsibilities

Operations & Shift Leadership

• Lead daily shifts and ensure smooth restaurant operations
• Supervise and support hourly team members throughout service
• Assist with opening and closing procedures
• Maintain strong food quality, cleanliness, and hospitality standards
• Ensure compliance with company procedures, safety, and sanitation standards
• Support efficient service execution during high-volume periods

Team Leadership & Development

• Coach and motivate team members during shifts
• Help create a positive, family-oriented work environment
• Assist with training and onboarding new employees
• Promote accountability, teamwork, and operational consistency

Guest Experience

• Deliver excellent customer service and resolve guest concerns professionally
• Maintain a welcoming and guest-focused dining environment
• Ensure team members uphold hospitality standards at all times

Financial & Administrative Support

• Handle basic cash management responsibilities
• Support labor management and shift productivity
• Assist with maintaining accurate operational procedures and standards

Qualifications

• Previous restaurant, hospitality, or customer service experience preferred
• Prior leadership or supervisory experience strongly preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Dependable, organized, and team-oriented mindset
• Flexible availability including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 lbs as needed

Compensation & Benefits

• Hourly Pay: Starting at $17.50/hour
• Annual Bonus Potential: Up to $3,000
• Total Estimated Compensation: Approximately $36,000–$50,000 annually
• Overtime Pay Opportunities
• Monthly Bonus Program with performance incentives

Benefits for Full-Time Managers

• Medical, Dental, and Vision Insurance
• Supplemental Accident, Life, Hospital, and Disability Coverage
• Paid Time Off
• Tuition Reimbursement
• Bereavement Pay
• Free Employee Meals During Shifts
• Employee & Family Dining Discounts

Schedule Expectations

• Full-time hours typically range from 40–50 hours per week
• Flexible scheduling based on business needs
• Evening, weekend, and holiday availability required