What are the responsibilities and job description for the Residential Site Supervisor position at The Resource Center?
Residential Site Supervisor Responsible To
Residence Coordinator FUNCTION:
Responsible for the day-to-day operation and management of the residences in designated ICF (established by CEO) locations or IRA locations with ten (10 beds or more. Provides supervision and assistance to residence staff and ensures implementation of individualized programming for each individual who resides at the residence. Assists the Residence Coordinator in the development, monitoring and updates of residential habilitation plans.
Provides direct input in the assessment, as well as, the design and implementation of individual behavior management programs.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Must demonstrate strong leadership and teambuilding skills, including but not limited to effective hiring and staffing, directing others, developing direct reports and relevant others, motivating others and confronting direct reports as the need arises.
Must possess and demonstrate strong interpersonal skills including compassion, integrity and trust, ethics and values that are consistent with the mission of The Resource Center, fairness to direct reports, listening and keep others informed. Must be action oriented and committed to customer satisfaction. Must possess strong and effective time management, organizational, and problem solving skills, including the ability to establish and adhere to identified priorities, timely decision making and planning. Reliability, adaptability, flexibility and a willingness and availability to work non-traditional hours in order to ensure coverage and to assume on-call responsibilities as needed or assigned. Ability to oversee the delivery of services and manage and oversee staff working on 3 shifts, 7 days/week. Working knowledge of educational/training techniques for individuals with a developmental disability. Good written and verbal communication skills. Good recordkeeping skills and the ability to develop and implement written habilitation plans. Physical condition commensurate with the demands of the job, including the ability to lift individuals in order to assist in transferring and positioning and the ability to perform Strategies for Crisis Intervention and Prevention (SCIP) maneuvers or equivalent accommodations is essential as needed per the needs of the individuals at the respective site. The required Lominger Leadership competencies include, but are not limited to: Timely Decision MakingDirecting othersPatiencePerseveranceFairness to Direct ReportsDealing with AmbiguityDecision QualityIntegrity and TrustConfronting Direct ReportsTime ManagementApproachabilityBuilding Effective TeamsDelegationMotivating OthersComposure
Conflict Management and Managing Diversity MINIMUM QUALIFICATIONS:A valid drivers license with acceptable driving record, as established by the agency insurance carrier, required.
High School Diploma or GED and more than seven (7) years experience of progressive work experience, preferably in a field of human services. Minimum of two (2) years of which was management/supervisory/administrative capacity. Experience serving individuals with disabilities, including treatment/service planning strongly preferred.Degrees may be substituted year to year for work experience All Site Supervisors are required to obtain the Front-Line Supervisor NADSP Certification within the first year as a Site Supervisor. Participation in agency Leadership Career Path maybe substituted for one (1) year of management/supervisory experience. SPECIFIC DUTIES: SUPERVISORY: Responsible for the administrative supervision of assigned residence staff, including but not limited to:
Residence Coordinator FUNCTION:
Responsible for the day-to-day operation and management of the residences in designated ICF (established by CEO) locations or IRA locations with ten (10 beds or more. Provides supervision and assistance to residence staff and ensures implementation of individualized programming for each individual who resides at the residence. Assists the Residence Coordinator in the development, monitoring and updates of residential habilitation plans.
Provides direct input in the assessment, as well as, the design and implementation of individual behavior management programs.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Must demonstrate strong leadership and teambuilding skills, including but not limited to effective hiring and staffing, directing others, developing direct reports and relevant others, motivating others and confronting direct reports as the need arises.
Must possess and demonstrate strong interpersonal skills including compassion, integrity and trust, ethics and values that are consistent with the mission of The Resource Center, fairness to direct reports, listening and keep others informed. Must be action oriented and committed to customer satisfaction. Must possess strong and effective time management, organizational, and problem solving skills, including the ability to establish and adhere to identified priorities, timely decision making and planning. Reliability, adaptability, flexibility and a willingness and availability to work non-traditional hours in order to ensure coverage and to assume on-call responsibilities as needed or assigned. Ability to oversee the delivery of services and manage and oversee staff working on 3 shifts, 7 days/week. Working knowledge of educational/training techniques for individuals with a developmental disability. Good written and verbal communication skills. Good recordkeeping skills and the ability to develop and implement written habilitation plans. Physical condition commensurate with the demands of the job, including the ability to lift individuals in order to assist in transferring and positioning and the ability to perform Strategies for Crisis Intervention and Prevention (SCIP) maneuvers or equivalent accommodations is essential as needed per the needs of the individuals at the respective site. The required Lominger Leadership competencies include, but are not limited to: Timely Decision MakingDirecting othersPatiencePerseveranceFairness to Direct ReportsDealing with AmbiguityDecision QualityIntegrity and TrustConfronting Direct ReportsTime ManagementApproachabilityBuilding Effective TeamsDelegationMotivating OthersComposure
Conflict Management and Managing Diversity MINIMUM QUALIFICATIONS:A valid drivers license with acceptable driving record, as established by the agency insurance carrier, required.
High School Diploma or GED and more than seven (7) years experience of progressive work experience, preferably in a field of human services. Minimum of two (2) years of which was management/supervisory/administrative capacity. Experience serving individuals with disabilities, including treatment/service planning strongly preferred.Degrees may be substituted year to year for work experience All Site Supervisors are required to obtain the Front-Line Supervisor NADSP Certification within the first year as a Site Supervisor. Participation in agency Leadership Career Path maybe substituted for one (1) year of management/supervisory experience. SPECIFIC DUTIES: SUPERVISORY: Responsible for the administrative supervision of assigned residence staff, including but not limited to:
- Hiring, firing, discipline, performance evaluation, in-service education, training, development and support, staff recognition, and time recording.
- Ensures that there are an adequate number of staff to fulfill ass