Housekeeper - FTYR

Join the Team at Montana's Premier Luxury Ranch Resort

About Paws Up Montana:

Nestled on a breathtaking 37,000-acre ranch, Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.

Position:

The role of the Housekeeper at Paws Up Montana is to deliver an uncompromising standard of cleanliness and presentation across all accommodations and public areas—encompassing homes, the green o, luxury glamping tents, and public spaces. This role is essential to creating an atmosphere of warmth, authenticity, and refined comfort. A housekeeper is not only a steward of cleanliness, but also an ambassador of luxury, ensuring every detail within the guest environment communicates intentionality, tranquility, and care. In alignment with Forbes Five-Star service standards, our Housekeepers are expected to demonstrate meticulous attention to detail, consistency, and a strong sense of ownership in upholding the resort's elevated experience.

What We Offer:

• Medical, Dental, Vision Insurance
• 401K with Employer Match
• Paid Time Off – 9 Floating Holidays and 15 Personal Days
• Career Development and Advancement Opportunities
• Life Insurance, Long Term, and Short-Term Disability
• Employee Assistance Program (5 free counseling sessions)
• Referral Bonus Program (Get paid $250 to recruit)
• Carpool Reimbursement ($5-$20/Day)
• Employee Discounts on Merchandise (30% on select items in our retail store)
• Employee Lunch Provided

The Primary Functions are:

• Execute all cleaning duties with precision and pride, including but not limited to: vacuuming, sweeping, and mopping floors; dusting and sanitizing all surfaces; cleaning mirrors, glass, and windows; and ensuring all furniture and décor is immaculately maintained and aligned.
• Change and replenish bed linens, towels, bathrobes, and amenities according to property standards, ensuring items are perfectly folded, placed, and free of defects or wear.
• Disinfect bathrooms and kitchens to the highest hygienic standard, maintaining pristine presentation across all fixtures and fittings.
• Maintain spotless dishware and appliances; hand wash or operate dishwashing equipment as needed.
• Ensure public areas—such as lounges, fitness areas, spa lounges, and check-in points—are continuously monitored and maintained to Five-Star readiness throughout the day.
• Uphold environmental sustainability practices by minimizing waste, using green products, and ensuring efficient use of resources while exceeding guest expectations for luxury.
• Interact with guests in a warm, gracious, and intuitive manner when present in homes or in passing—offering respectful assistance without intrusion.
• Anticipate guest preferences and personalize service where possible (e.g., arranging pillows, aligning belongings with respect, replenishing items proactively).
• Handle guest requests and service recoveries with professionalism, discretion, and urgency; escalate needs when appropriate.
• Communicate with humility, warmth, and genuine interest when engaging guests or team members.
• Practice confidentiality and protect the privacy and possessions of all guests with utmost discretion.
• Ensure confidentiality and security of visited rooms/homes.
• Report all problems and maintenance repairs using correct procedures.
• Turn in items found in homes, glamping camps or public areas to Housekeeping Management or the Lost and Found Department.
• Work in a safe and responsible manner while adhering to all OSHA standards.
• Maintain flexible hours to accommodate guest needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed.

Looking for Team Members with:

• High school diploma, GED or vocational training or job-related course work
• Prior luxury housekeeping experience preferred; Forbes Five-Star or AAA Five Diamond property experience is a strong asset.
• Proven customer services skills, communication skills, and organizational skills
• Ability to work efficiently both independently and as part of a team.
• Excellent attention to detail and a natural sense of order and cleanliness.
• Professional demeanor and strong interpersonal skills.
• Ability to work flexible hours, including weekends and holidays, in a remote luxury resort setting.
• Current driver's license with 2 years driving experience

Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary : $5 - $20