What are the responsibilities and job description for the Front Desk Manager position at The Reset Room?
Front Desk Manager
The Reset Room — Ramsey, NJ
Women’s Wellness Studio | Luxury Experience | Healing Space
The Reset Room is seeking a Front Desk Manager to become the heart of our studio — the first and last impression of our client experience.
We are a boutique, women-only wellness space specializing in Manual Lymphatic Drainage, rooted in intention, beauty, and elevated care. Every detail matters here — from the energy you bring, to the way you welcome each guest.
This is more than a front desk role.
This is about holding space, creating calm, and delivering a luxury experience from the moment a client walks in.
Key Responsibilities
- Warmly welcome and check in clients with grace and professionalism
- Manage booking systems (Mindbody), scheduling, and daily flow of appointments
- Answer calls, texts, and emails in a timely, polished, and friendly manner
- Maintain a calm, clean, and elevated front-of-house environment
- Support retail (gift cards, future product line) and membership inquiries
- Assist with event coordination (workshops, open houses, pop-ups)
- Support light social media tasks (posting, stories, capturing simple content in-studio)
- Utilize basic AI tools to assist with captions, responses, and content ideas
- Ensure seamless communication between therapists and clients
- Uphold the tone, energy, and standards of The Reset Room at all times
Who You Are
- Naturally warm, polished, and detail-oriented
- Strong communicator with a calm and grounded presence
- Passionate about wellness, self-care, and women’s health
- Organized and able to multitask in a serene but fast-paced environment
- Professional, reliable, and aligned with a luxury service experience
- Comfortable with social media platforms (especially Instagram)
- Open to using AI tools to support daily tasks and creativity
- Previous front desk, spa, or hospitality experience preferred
What We Offer
- A beautiful, high-end, peaceful work environment
- Opportunity to grow with a rapidly expanding wellness brand
- Ongoing training and involvement in events and community experiences
- A supportive, feminine, and purpose-driven team culture
Schedule
Part-time to start, with opportunity to grow into a larger role.
To Apply
Please send a short introduction about yourself, your experience, and why you feel aligned with The Reset Room to:
theresetroomnj@gmail.com
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 25 – 35 per week
Education:
- Bachelor's (Preferred)
Work Location: In person
Salary : $20 - $24