What are the responsibilities and job description for the CNA Resident Care Coordinator position at The Reserve at Oswego?
Resident Care Coordinator (RCC)
Work with one of the best Executive Directors in the state, in a beautiful community with incredible residents and a team that truly cares.
At Longevity Senior Living, we’re a growing organization built on innovation, compassion, and strong operational support. You won’t be doing this alone—you’ll be backed by experienced leaders across clinical, operations, HR, and finance.
If you’re looking for a role where you can lead, stay hands-on, and grow your career, this is it.
What Makes This Role Different
This is not a desk job.
The Resident Care Coordinator (RCC) is a working, hands-on role that combines leadership support with direct caregiving on the floor.
You will:
- Work alongside your team providing resident care
- Step in as a Caregiver and/or Medication Manager as needed
- Help coordinate care, staffing, and clinical processes
If you enjoy being part of the team and making an impact behind the scenes—this role is designed for you.
What You’ll Do
- Provide direct resident care including ADLs and resident support
- Assist with medication administration
- Support hiring, onboarding, and training of caregiving staff
- Assist with scheduling and staffing coordination
- Monitor resident care needs and communicate changes
- Serve as a point of contact for residents and families
- Participate in daily stand-up meetings and care discussions
- Assist with incident reporting and documentation
- Help ensure compliance with state regulations and company standards
What You Bring
- Experience in assisted living and/or memory care
- Background as a Caregiver and/or Medication Manager
- Strong communication and teamwork skills
- Ability to lead by example and step in where needed
- Organized, dependable, and solutions-focused
Physical & Role Expectations
- Must be comfortable working on the floor in a hands-on caregiving role
- Ability to lift up to 50 lbs
- Willingness to support staffing needs, including call-offs and high-acuity situations
- Participation in an on-call rotation
Qualifications
- High school diploma or GED
- 18 years of age or older
- CNA certification (preferred, not required)
- CPR certification (or willingness to obtain)
What You’ll Get
- Competitive pay and benefits
- 401(k) with company match
- Growth and development opportunities
- Supportive leadership and team environment
- The chance to truly make an impact every day
Who This Role is Perfect For
- A strong caregiver ready to take the next step
- Someone who enjoys leading while staying hands-on
- Someone who thrives in a team-first, resident-centered environment
If you're looking for a role where you can grow, lead, and still stay connected to residents, we’d love to meet you.