What are the responsibilities and job description for the Intake Specialist position at The Refuge - A Healing Place?
The Refuge, a Healing Place is a residential treatment center, specializing in trauma, substance use disorders, eating disorders, and other co-occurring disorders. The Intake Specialist will be responsible for:
ESSENTIAL FUNCTIONS:
- Liaise with client/family of potential admissions to address any questions, concerns, etc.
- Coordinate facility tours with clients and families who are potential admissions.
- Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.
- Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
- Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.
- Orients client to the facility/milieu.
- Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.
- Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
- May discuss client’s financial responsibility and take payment as applicable.
HS Diploma/GED is required
1-2 years experience in substance use/behavioral health setting is preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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