What are the responsibilities and job description for the Registered Nurse Care Coordinator (RNCC) - Ehlers Danlos Center position at The Rector & Visitors of the University of Virginia?
UVA Health is seeking an experienced Registered Nurse Care Coordinator to help advance one ofUVA's newest and most rapidly growing specialty programs: theEhlers-Danlos Center. This is a rare opportunity to help shape a developing multidisciplinary clinic designed for patients with Ehlers-Danlos Syndrome, related hypermobility disorders, vascular EDS, and complex multisystem chronic conditions.
This RNCC role is central to howpatients'access, navigate, and experience care. As the clinic continues to expand, the RN Care Coordinator will serve as a key connector across providers, specialties, patients, and families, helping ensure that each patient's journey from referral through follow-up is organized, responsive, and clinically informed.
The Role
The Registered Nurse Care Coordinator serves as thecentral clinical coordinatorfor a growing specialty clinic that supports adolescents and adults with complex, often lifelong conditions. This role requires strong assessment skills, exceptional organization, and the ability to coordinate across multiple disciplines in a fast-movingambulatory environment.
The schedule isMonday through Friday, 8:00 AM to 4:30 PM, withno weekends, no holidays, and no call responsibilities. This position is currentlyon-site five days per week.
On anaverage day, you may be reviewing incoming referrals, gathering outside records, triaging patient calls, preparing the care team for upcoming visits, and helping patients and families understandthe nextsteps in their care. You will work closely with attending physicians, nurse practitioners, an LPN, access team members, a registered dietitian, behavioral health specialist, genetic counselor, and specialty partners across UVA Health.
Key responsibilities include:
Managing referral intake and care coordinationfrom initial referral through ongoing follow-up.
Reviewing incoming referralsand ensuring required documentation and outside medical records are available for provider review.
Triaging patient calls and appointment requestsusing strong nursing judgment and patient assessment skills.
Coordinating multidisciplinary care plansfor patients who may need involvementfromcardiology, physical therapy, occupational therapy, behavioral health, nutrition, genetics, ophthalmology, gastroenterology, and other specialty services.
Supporting clinic preparationby helping providers and ancillary teams stay informed, organized, and ready for complex visits.
Responding to patient and family questionswith clarity, compassion, and strong family-centered communication.
Facilitating scheduling-related coordinationand supporting provider workflows in a high-demand specialty clinic.
Helping build future workflows and processesas the Ehlers-Danlos Center continues to grow.
This is an excellent fit for an RN who enjoysbuildingnew programs, thrives in a fast-growing clinical environment, and is comfortable partnering across multiple specialties. Pediatric nursing experience is strongly preferred, especially experience working with pediatric patients and families.Ambulatory nursing experience in genetics, rheumatology,neurologyor complex care would be valuable to this role. Additionally, care coordination and Epic familiarityispreferred.
Why UVA Health
At UVA Health, you will join an integrated academic health system with a world-class academic medical center, a Level I trauma center, a Level IV NICU, Virginia's first NCI-designated Comprehensive Cancer Center, and UVA Health Children's, recognized as the #1 pediatric hospital in Virginia.
This role is especially compelling because it is tied to anew and expanding specialty centerwith significant patientneedsand long-term growth potential. The Ehlers-Danlos Center officially opened in December and continues to expand rapidly. The clinic is building a comprehensive, integrated model of care designed to bring specialists together in a coordinated way for patients with EDS and related hypermobility disorders.
Why this opportunity stands out:
Help build one of UVA's newest specialty clinicsfrom the ground floor.
Play a key role in a multidisciplinary care modelthat connects patients with multiple specialty services across UVA.
Work with nationally recognizedexpertisein Ehlers-Danlos Syndrome, with the center led by Dr. Dacre Knight, who joined UVA from Mayo Clinic Florida.
Collaborate with a broad specialty teamincluding physicians, nurse practitioners, behavioral health, nutrition, genetics, rehabilitation, cardiology, and other clinical partners.
Contribute to innovation in patient care, including new nurse-led group visit models designed to improve patient access, education, and engagement.
Make meaningful patient impactby helping patients with complex, multisystem conditions access specialized resources and improve quality of life.
Join a growing programthatis expandingproviders, services, staffing, and program offerings to meet exceptionally high patient demand.
Benefit from a stable outpatient schedulewith no call, no weekends, and no holidays.
Relocationassistancemay be available for qualified candidates.
This is more than a care coordination position. It is an opportunity to help define how a new specialty center delivers care, improves access, and supports patients who often need thoughtful, coordinated, whole-person clinical navigation.
Why People Love Living in Charlottesville
Charlottesville offers a distinctive balance of professional opportunity and quality of life, making it an ideal place for healthcare professionals and families to thrive. Home to the University of Virginia and surrounded by the Blue Ridge Mountains, the area offers access to hiking, wineries, local restaurants, arts, music, history, anda strong senseof community. With the energy of an academic town, the beauty of Central Virginia, and a pace of life that supports both career growth and personal well-being, Charlottesville provides a rewarding place to live, work, and build a meaningful future.
MINIMUM REQUIREMENTS:
Education: Bachelor of Science in Nursing from an accredited nursing program.
Experience: 1 year of registered nursing experience required, 3 years of related and relevant registered nursing experience strongly preferred.
Specialty Board Certification strongly preferred
License/Certification: Licensed to Practice as a Registered Nurse in the Commonwealth of Virginia. American Heart Association (AHA) Health Care Provider BLS certification is required.
PHYSICAL DEMANDS
Job requires standing for prolonged periods, frequently traveling, and bending/stooping. Proficient communicative, auditory, and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs. May be exposed to chemicals, blood/body fluids, and infectious diseases.
The pay range for this role is $85,820.80 - $113,401.60 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.Benefits
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.
Salary : $85,821 - $113,402