What are the responsibilities and job description for the Senior Authenticator, Vintage position at The RealReal?
About The Role
You are a product specialist self-starter who can work independently and with cross-functional teams, to ensure the integrity of the Vintage Authenticator function. With your previous experience as an individual contributor as an Authenticator or Brand Lead, you possess hands-on ability to own projects relating to Vintage Escalation, DeEscalation, Product Organization and Movement, and ability to assist the department with its SLA.
What You Get To Do Every Day
Minimum Requirements:
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
You are a product specialist self-starter who can work independently and with cross-functional teams, to ensure the integrity of the Vintage Authenticator function. With your previous experience as an individual contributor as an Authenticator or Brand Lead, you possess hands-on ability to own projects relating to Vintage Escalation, DeEscalation, Product Organization and Movement, and ability to assist the department with its SLA.
What You Get To Do Every Day
- Sorts HRA backlog for mis-escalated vintage to ‘de-escalate’ by sending through to LRA (25-50% of time)
- Manually locates and escalates high value vintage items to L3 in Dior from LRA (25-50% of time)
- Manages and tracks incoming high value vintage consignments to ensure proper receiving and escalation
- Sorts HRA backlog for mis-escalated vintage to ‘de-escalate’ by sending through to LRA
- Organizes Vintage backlog by date order to ensure proper SLA is maintained
- Scans items into vintage backlog location
- Supports receiving with inquiries regarding vintage product
- Assists HRA Vintage production as needed / when time permits
Minimum Requirements:
- At least one year as a Brand Lead or LRA Authenticator or equivalent external Vintage experience required
- Experience with Excel and Google Docs
- Experience with Dior and Looker highly preferred
- Ability to work 40 hours per week and may include weekends as needed
- Ability to sort and move fashion product on racks and in bins
- $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid parental leave
- 9 Paid Company Holidays
- 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
- State of the art, climate-controlled warehouse facility
- Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Salary : $50