What are the responsibilities and job description for the Quality Manager position at The QTI Group?
The QTI Group is excited to partner with a manufacturer located in Verona to hire their next Quality Manager. This role will own and enforce the Quality Management System (QMS), ensuring compliance with ISO 9001:2015 standards across the organization. The ideal candidate is a confident quality professional who thrives in a leadership role, holds teams accountable to standards, and drives corrective actions and continuous improvement initiatives with visible impact.
Responsibilities
- Own and enforce the Quality Management System (QMS) in alignment with ISO 9001:2015 requirements.
- Hold cross-functional teams accountable for adherence to documented processes, procedures, and quality standards.
- Lead internal audits and drive timely corrective and preventive actions (CAPA).
- Escalate nonconformance issues to leadership and ensure resolutions are implemented and sustained.
- Monitor and report QMS performance metrics, including audit results, nonconformance trends, and corrective action effectiveness.
- Facilitate management review meetings and ensure follow-through on action items.
- Ensure inspection and verification processes meet defined quality standards.
- Oversee calibration and control of monitoring and measuring equipment.
- Drive continuous improvement initiatives to improve product quality and process reliability.
- Train, coach, and influence employees at all levels, including leading difficult conversations when standards are not met.
- Collaborate with customers, suppliers, and internal stakeholders to ensure quality requirements are consistently achieved.
Qualifications
- Experience working within a Quality Management System (QMS).
- Working knowledge of ISO 9001:2015 standards.
- Experience participating in or leading internal audits and corrective action processes.
- 3 years of experience in a quality, manufacturing, or operations environment preferred.
- Analytical mindset with a focus on root cause analysis and sustainable solutions.
- Strong organizational skills and ability to manage multiple priorities.