Director of Quality

The QTI Group is partnering with a client located north of Milwaukee to hire a Quality Leader (Director). This is a hands-on role that will lead quality strategy and compliance initiatives. Reporting to the COO, the Director will drive quality system effectiveness, strengthen regulatory compliance, develop quality teams, and champion a culture of accountability, customer satisfaction, and manufacturing/operational excellence. This is an opportunity for an experienced quality leader who enjoys balancing strategic leadership with providing hands-on resolution of complex quality challenges, leading audits, and driving sustainable corrective actions.

Key Responsibilities

• Lead quality management system (QMS) strategy and execution across multiple manufacturing facilities.
• Drive ISO 9001 quality management and CMMC compliance initiatives, ensuring audit readiness and continuous improvement across the organization.
• Lead the EcoVadis assessment process and sustainability improvement initiatives.
• Serve as primary leader for customer quality relationships, audits, corrective actions, and issue resolution.
• Establish quality objectives, metrics, and improvement plans aligned with business goals and customer expectations.
• Direct quality system governance, document control, certification activities, internal audits, and management review processes.
• Partner with operations, engineering, supply chain, and commercial teams to improve quality performance, mitigate risk, and drive operational excellence.
• Lead supplier quality programs, qualification processes, performance improvement efforts, and corrective action activities.
• Develop, mentor, and support quality team members while strengthening quality capability across locations.
• Analyze quality performance data, identify opportunities for improvement, and communicate risks, trends, and recommendations to executive leadership.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or a related field preferred.
• 8 years of progressive quality leadership experience within a manufacturing environment.
• Experience leading quality systems, teams, and/or multi-site quality programs.
• Deep knowledge of ISO 9001 quality management systems, certification requirements, and audit processes.
• Experience leading customer audits, managing quality escalations, and implementing corrective and preventive actions.
• Working knowledge of REACH, RoHS, PFAS, and other applicable regulatory compliance requirements, including technical files and declarations.
• Experience with supplier quality, traceability requirements, and qualification documentation, including PPAPs, FAIs, PSWs, and related approval processes.
• Background in aerospace, defense, medical device, electronics, or other highly regulated manufacturing environments strongly preferred.
• Demonstrated success driving continuous improvement initiatives and building a culture of quality and accountability.
• Strong leadership, communication, and cross-functional collaboration skills.
• ASQ certification and/or Lead Auditor credentials preferred.
• EcoVadis experience is a plus.