What are the responsibilities and job description for the Service Coordination and Navigation (SCaN) for Youth at the Highest Risk of Violence Program Coordinator position at The Puerto Rican Cultural Center?
Description
The Puerto Rican Cultural Center was founded in 1973, The Puerto Rican Cultural Center (PRCC) is a non-profit, community-based umbrella institution that seeks to serve the socio-cultural needs of Chicago’s Puerto Rican and Latino community. It is built on the following principles: a philosophy of self-determination, a methodology of self-actualization and critical thought, and an ethics of self-reliance best expressed in the motto, “To live and help to live.”
This position requires compliance with all of The PRCC’s written standards, including its Standards of Conduct, all policies and procedures, and Regulatory Compliance requirements. Compliance will be considered as part of the regular performance evaluation.
Responsibilities
The Program Coordinator will be responsible for Navigator duties as well as assist Director in designing Navigator work schedule, monitoring Cityspan data, reporting data to Director and presenting summaries to the team. Navigators will be the primary contact for youth starting at outreach and will provide coordinated care intervention for youth utilizing a strong community-based network of services.
Navigators will be responsible for ensuring that youth are served in a culturally competent manner to achieve their goals and make the youth feel safe. This can include driving a youth to and from appointments to ensure support; attending court dates for pending cases; and assisting with expungement, interview attire, gas money, bus cards, and housing referrals.
Navigators will be responsible with you for active problem solvers to address their immediate and long term goals without judgment, and should encourage their self-esteem, motivation, and safety as it is related to their communities.
Requirements
Engagement and recruitment
Navigators will be responsible for engaging youth from various entry points, including non-traditional recruitment and engagement efforts, so they can be connected to services. We know that some youth may already have contact with the court systems (criminal, juvenile, foster care) or be known to local community leaders. Some youth may be in various systems already (homeless/shelter care, public schools, public assistance/benefits).
Youth should be recruited through engagement/referral efforts with the following organizations:
Navigators must have experience communicating with youth and build trust to engage them in services.
Navigators, along with community partners, are responsible for developing a strong youth-driven communication plan that focuses on leveraging technology and social media platforms like Facebook, Twitter, Instagram, and Snapchat.
Navigators will be responsible for building a comprehensive outreach and recruitment effort that is not siloed and leverages strategies that influence young women’s and LGBTQ youth’s well-being.
Intake screening and assessment for case planning
Navigators will administer the approved intake and assessment(s) once a youth has built trust and engagement with the Navigator.
Navigators will be responsible for the youth’s intake and will be completed once you determine eligibility.
Assessments will be used to develop case plans and assess areas of strength and priorities based on the youth’s direction and resources (i.e. substance use treatment, CBT and other mental health services).
Assessments should be framed through a healing-centered and strength-based lens as stated above. Intake and assessments should occur when a youth has voiced a commitment/interest in services and understands the roles and responsibilities of the Navigator, as well as the organization, in assisting the youth to achieve their goals and objectives.
Navigators will be responsible for ensuring that youth are engaged in an array of services as needed.
Navigators will be responsible for providing services directly or make referrals for services for youth (organization name, primary contact person, contact information, time/date of appointment or screen, follow up expectations) including providing transportation to and from appointments as needed and/or transportation supports (CTA/PACE/Metra cards).
Navigators will be responsible for collecting data and reporting on the youth’s progress, challenges, potential collaboration gaps and successes, as well as other ancillary issues which can assist and inform the programming for youth at the highest risk of violence involvement.
Some Key Areas For Services And Support That Selected Respondents Must Deliver Or Have Collaborations To Address Include But Are Not Limited To
The Puerto Rican Cultural Center (PRCC) is an equal opportunity employer that is committed to creating a welcoming workplace that celebrates inclusion and diversity. The PRCC provides equal employment opportunity to all applicants and does not discriminate in recruiting, hiring, or promotion based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other basis or characteristic protected by federal, state, or local law. In addition, The PRCC is committed to providing reasonable accommodations for qualified individuals with disabilities.
The Puerto Rican Cultural Center was founded in 1973, The Puerto Rican Cultural Center (PRCC) is a non-profit, community-based umbrella institution that seeks to serve the socio-cultural needs of Chicago’s Puerto Rican and Latino community. It is built on the following principles: a philosophy of self-determination, a methodology of self-actualization and critical thought, and an ethics of self-reliance best expressed in the motto, “To live and help to live.”
This position requires compliance with all of The PRCC’s written standards, including its Standards of Conduct, all policies and procedures, and Regulatory Compliance requirements. Compliance will be considered as part of the regular performance evaluation.
Responsibilities
The Program Coordinator will be responsible for Navigator duties as well as assist Director in designing Navigator work schedule, monitoring Cityspan data, reporting data to Director and presenting summaries to the team. Navigators will be the primary contact for youth starting at outreach and will provide coordinated care intervention for youth utilizing a strong community-based network of services.
Navigators will be responsible for ensuring that youth are served in a culturally competent manner to achieve their goals and make the youth feel safe. This can include driving a youth to and from appointments to ensure support; attending court dates for pending cases; and assisting with expungement, interview attire, gas money, bus cards, and housing referrals.
Navigators will be responsible with you for active problem solvers to address their immediate and long term goals without judgment, and should encourage their self-esteem, motivation, and safety as it is related to their communities.
Requirements
Engagement and recruitment
Navigators will be responsible for engaging youth from various entry points, including non-traditional recruitment and engagement efforts, so they can be connected to services. We know that some youth may already have contact with the court systems (criminal, juvenile, foster care) or be known to local community leaders. Some youth may be in various systems already (homeless/shelter care, public schools, public assistance/benefits).
Youth should be recruited through engagement/referral efforts with the following organizations:
- Community as a Campus Schools and/or school partners
- Chicago Department of Public Health - Referrals from CDPH street outreach and community clinic team members
- Cook County Juvenile Probation - Probation officers who have youth that reside in the stated community areas who are at highest risk of incarceration on the state level
- Foster Care youth 14-21 (“transitioning youth” or dually involved youth) - Referral process to be developed with the Illinois Department of Children and Family Services
- Homeless shelters - System to be developed with the DFSS Homeless Services Division 5. DFSS Youth, Homeless and Workforce Divisions - System to be developed with the DFSS Youth, Homeless, and Workforce Services Divisions
- Chicago Police Department - Through local District Commander or Area Deputy Chiefs
- Other street outreach organizations - Referrals from other street outreach workers that have contact with youth at highest risk of violence involvement
Navigators must have experience communicating with youth and build trust to engage them in services.
Navigators, along with community partners, are responsible for developing a strong youth-driven communication plan that focuses on leveraging technology and social media platforms like Facebook, Twitter, Instagram, and Snapchat.
Navigators will be responsible for building a comprehensive outreach and recruitment effort that is not siloed and leverages strategies that influence young women’s and LGBTQ youth’s well-being.
Intake screening and assessment for case planning
Navigators will administer the approved intake and assessment(s) once a youth has built trust and engagement with the Navigator.
Navigators will be responsible for the youth’s intake and will be completed once you determine eligibility.
Assessments will be used to develop case plans and assess areas of strength and priorities based on the youth’s direction and resources (i.e. substance use treatment, CBT and other mental health services).
Assessments should be framed through a healing-centered and strength-based lens as stated above. Intake and assessments should occur when a youth has voiced a commitment/interest in services and understands the roles and responsibilities of the Navigator, as well as the organization, in assisting the youth to achieve their goals and objectives.
Navigators will be responsible for ensuring that youth are engaged in an array of services as needed.
Navigators will be responsible for providing services directly or make referrals for services for youth (organization name, primary contact person, contact information, time/date of appointment or screen, follow up expectations) including providing transportation to and from appointments as needed and/or transportation supports (CTA/PACE/Metra cards).
Navigators will be responsible for collecting data and reporting on the youth’s progress, challenges, potential collaboration gaps and successes, as well as other ancillary issues which can assist and inform the programming for youth at the highest risk of violence involvement.
Some Key Areas For Services And Support That Selected Respondents Must Deliver Or Have Collaborations To Address Include But Are Not Limited To
- Mental health services/assessment - Mental health assessments; CBT-informed activities and engagement; social and emotional learning supports; one CBT activity a month based on youth recommendations, feedback, and goal setting.
- Education - Reengagement back into CPS, GED programming; enrollment in City
- Colleges or other post-secondary institutions; engagement with skills training programs
- Employment services and supports - engagement in seasonal, full- or part-time
- Health and wellness - Connection to a healthcare system/primary care provider, such as Medicaid
- Housing supports - Registration for rental assistance and low-cost/affordable housing programs
- Ancillary supports - Transportation supports; cell phones/access to a phone line; email addresses/access to WIFI; financial literacy and income supports; TANF/SNAP/WIC benefits; food pantries; childcare and legal services; stipends or incentives
- 2 years of experience in clinical social work
- Ability to make psychosocial assessments and develop and implement viable care plans
- Excellent listening and communication skills
- A strong commitment and drive to see this through from beginning to end
- A valid driver’s license and a car
The Puerto Rican Cultural Center (PRCC) is an equal opportunity employer that is committed to creating a welcoming workplace that celebrates inclusion and diversity. The PRCC provides equal employment opportunity to all applicants and does not discriminate in recruiting, hiring, or promotion based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other basis or characteristic protected by federal, state, or local law. In addition, The PRCC is committed to providing reasonable accommodations for qualified individuals with disabilities.