PUBLIC AREAS ATTENDANT

Position Summary

The Public Area Attendant performs the overall custodial functions and cleanliness of the Casino and related facilities, including heavy cleaning, in accordance with management directives.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.  

 Essential Duties and Responsibilities

1. Performs custodial duties: dusting, vacuuming, and trash disposal, restroom cleaning; cleaning of windows, mirrors, walls, doors, and carpet cleaning.
2. Performs cleaning of Bingo Hall, Slot Machines, and other furnishings.
3. Complies with Housekeeping Department Standard Operating Procedures (SOPs).
4. Under an emergency evacuation and fire, evacuates the building or voluntarily assists the Security Department in emergency evacuation procedures.
5. Moving or lifting furniture and boxes.
6. Cleans ceiling fixtures, through the proper and safe use of a ladder.
7. Utilizes high lift for custodial tasks when required.
8. Responsible for preventive maintenance of custodial equipment, and cleaning of equipment.
9. Reports equipment repair requirements to supervisor.
10. Trash disposal as required.
11. Recycles used boxes as required.
12. Serves as mentor when assigned to train a new custodial employee during the probationary period using the buddy system.
13. Must attend and complete all required departmental training to include but not limited to; bio clean-up, carpet shampooing, and chemical safety.
14. Is responsible for reporting to the supervisor any kind of maintenance or hazardous issue when performing their tasks.
15. Is responsible for turning in any kind of lost and found item into either Security or their direct supervisor/lead.
16. Will complete any project assignment issued to them.
17. Is responsible for always providing proper customer service by assisting our external/internal guests when they have questions or requests. 
18. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned scheduled each day in accordance with the Attendance Policy for Pueblo Sandia.

 Additional Responsibilities

1. Performs additional duties and responsibilities as necessary or assigned.

 Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success.  KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, and Abilities

1. Ability to work with others.
2. Ability to operate heavy cleaning tools used in the performance of custodial work.
3. Ability to prepare custodial heavy cleaning reports.
4. Must be able to retain information learned during departmental training sessions.
5. Ability to communicate effectively and maintain good public and employee relations.

   Education and Experience 

Required:

1. Must be at least 18 years of age.
2. No experience is required, training will be provided.

Preferred:

1. High School diploma or GED equivalent.
2. Custodial experience.

Note:  Relevant work experience or education may be substituted to satisfy education and/or work experience. 

License/Certifications/Registrations

1. Must be able to successfully pass a stringent background investigation.
2. Will require a pre-employment and random drug screening.

                     Physical Requirements/Working Conditions

The following selected physical activities are required to perform the essential functions of this position

Physical Requirement

                                                Description

Balancing

Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Climbing

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

Crawling

Moving about on hands and knees or hands and feet.

Crouching

Bending the body downward and forward by bending leg and spine.

Feeling

Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

Finger Dexterity

Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Grasping

Applying pressure to an object with the fingers and palm.

Hearing

Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Kneeling

Bending legs at knee to come to a rest on knee or knees.

Lifting

Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

(Must be able to lift at least 50 pounds.)

Pulling

Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.

Pushing

Using upper extremities to press against something with steady force to thrust forward, downward, or outward.

Reaching

Extending hand(s) and arm(s) in any direction.

Seeing

The ability to perceive the nature of objects by the eye.

Walking

Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.

Sitting

Particularly for sustained periods of time.

Standing

Particularly for sustained periods of time.

Stooping

Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

Talking

Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

List Working Conditions Required:

The worker is subject to:

1. Inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
2. Noise: There is sufficient noise to cause the worker to shout to be heard above the ambient noise level.
3. Vibration: Exposure to oscillating movements of the extremities or whole body.
4. Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin; fumes, odors, dusts, mists, gases, or poor ventilation.