What are the responsibilities and job description for the BANQUET CAPTAIN position at The Principal Hotel?
Job Overview
We are seeking a dedicated and experienced Banquet Captain to oversee and coordinate banquet and event service operations. The Banquet Captain will ensure smooth execution of events, maintain high standards of service, and lead the banquet staff effectively. This role requires strong leadership, excellent communication skills, and the ability to thrive in a fast-paced environment. The ideal candidate will have prior experience in banquet or event service, with supervisory responsibilities, and a professional demeanor to represent our establishment.
Responsibilities
- Supervise and coordinate banquet service staff to ensure efficient and high-quality service during events.
- Oversee setup, execution, and breakdown of banquet functions, ensuring all details meet organizational standards.
- Act as the primary point of contact for clients during events, addressing any needs or concerns promptly.
- Lead staff in adhering to safety protocols, cleanliness standards, and service procedures.
- Assist with training and mentoring team members to uphold service excellence.
- Manage event timelines and ensure all aspects of the banquet run smoothly from start to finish.
- Maintain a professional appearance and demeanor at all times while representing the venue.
- Work flexible hours including evenings, weekends, and holidays as required by event schedules.
- Lift up to 50 pounds as needed and stand for extended periods during events.
Experience
- High school diploma or equivalent required; hospitality degree or coursework preferred.
- Minimum of two years’ experience in banquet or event service, with at least one year in a supervisory role.
- Demonstrated strong leadership, communication, and interpersonal skills.
- Ability to multitask effectively while remaining calm under pressure in a fast-paced environment.
- Professional appearance and demeanor essential for representing the organization during events.
- Flexibility to work varied hours including evenings, weekends, and holidays is necessary.
This position offers an engaging opportunity for experienced hospitality professionals to lead successful events while delivering exceptional guest experiences.
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Are you able to work flexible hours including evenings, weekends and holidays?
Education:
- High school or equivalent (Required)
Experience:
- Banquet: 2 years (Required)
- Events management: 1 year (Required)
Work Location: In person
Salary : $18