What are the responsibilities and job description for the Front Desk Receptionist/Security position at The Princess Martha?
Front desk security provides security to The Princess Martha during the hours of 4:00pm -11:59pm, Sunday through Thursday. Job duties are to be performed in a manner conducive to the comfort and safety of residents in accordance with Federal, State, and local regulations, and are delegated the responsibility for carrying out the assigned duties by the Executive Director or other assigned supervisory personnel to assure that the highest degree of quality resident care can be maintained at all times.
ESSENTIAL FUNCTIONS OF THE JOB
- Greet residents, guests and vendors in a friendly and professional manner.
- Document any unusual events in the Daily Communication Report for each work period.
- Turn in completed report and any other related forms to the supervisor at the end of shift.
- Advise the ED if any essential administrative information and/or materials are needed.
- Answer incoming phone calls and direct to proper extension or take messages
- monitor the parking garage.
- Fill out incident reports on residents / visitors as needed.
- Understand your role in Monthly fire drills.
- Enter work orders into the TELS program for the residents.
- Answer inquiries if needed and pass written inquiries to marketing
- Works cooperatively with facility staff
- Reports to work on time as scheduled and consistently demonstrate dependability and punctuality.
- Know the location and operation of all emergency equipment and systems.
- Lend assistance to police and emergency personnel as dictated by the situation.
- Attend all mandatory meetings and in-service training sessions.
- Perform all duties assigned in an effective, timely and professional manner.
- Accept assigned duties in a cooperative manner.
- Report to work in neat, clean attire and consistently present an appropriate professional appearance according to the uniform policy.
- Maintain a professional attitude and consistently work cooperatively with residents, families, supervisors, co-workers and ancillary service providers.
- Understand and follow all company policies including the Employee Handbook.
- Complete other duties as assigned by the Executive Director.
As an essential function of the job, Front Desk concierge/security personnel are regularly called on to effectively report emergencies. It is determined that they can communicate with others and do not pose a direct threat to the safety or health of self or others.
In addition to the essential job functions described above, the following job functions are important to the proper fulfillment of the duties of Security on Duty.
- Must be able to accept responsibility and act quickly in emergency situations.
- Monitor cameras, entrances and gates and secure doors at designated times.
EDUCATION REQUIRED
In the interest of residents this position requires a minimum educational background of having a high school diploma or GED equivalency. Ability to follow written and oral instructions.
EXPERIENCE
Previous experience in security is preferred. Experience working in a hotel or hospital is a plus.
PHYSICAL STRENGTH REQUIRED
Front desk concierge/ security must be capable of lifting a minimum of forty pounds.
Work Location: In person
Join our team at Princess Martha where your vigilance helps create a secure environment that our residents love. We value proactive individuals who are committed to safety excellence while delivering outstanding service every day!
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $16