Evening Front Desk Staff

Position Summary: This Part-time position (12 hr/wk) provides an important link in Healing Springs services provided between daytime and evening hours. This position is weekdays from 4pm -8pm (or until last group of night is over), with some Saturday shifts 9am-2pm as needed. Location is at the main desk lobby of the Healing Springs Recovery Community & Outreach Center.

Major Accountabilities:

· Front desk administration, such as answering phones, greeting members, providing information on services and community connections, and closing and locking up the Center at the end of each night.

· Maintain safe utilization of the Center during evening shifts.

· Ensure groups are utilizing their correct rooms, especially during evenings with multiple groups at one time.

· Make sure coffee area is clean and machine is turned off at the end of every night.

· Maintain appearance of reception area (bulletin boards, information tables, etc.).

· Utilize existing common-file storage system to carry out and record daily tasks including tracking phone calls.

· Check front desk email daily to ensure most up to date communication with other staff regarding Center activities.

· Ensure all groups submit a completed group sign in sheet or head count sheet at completion of group.

Qualifications:

· Sustained recovery of at least one-year, a family member in recovery, or an advocate of the community, with the ability to navigate human services in Saratoga (personal or professional – either acceptable).

· Ability to clearly communicate and log the needs presented by those who come in or call for assistance.

· Ability to navigate and access shared files; experience with Word, Excel and Outlook.

· Attention to detail, with a professional and ethical commitment to the Center and this position.

· Ability to model behavior and language consistent with the mission of The Alcohol and Substance Abuse Prevention Council and Healing Springs RCOC.

· Ability to maintain positive attitude and demeanor while at the front desk.

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

• Saratoga Springs, NY 12866 (Required)

Work Location: In person

Salary : $18